46 Getting HelpBefore You CallNOTE: Have your Express Service Code ready when you call. The code helps Dell's automated-support telephonesystem direct your call more efficiently.NOTE: See your system’s Hardware Owner’s Manual for the telephone numbers and codes provided to contactDell Support.If possible, turn on your system before you call Dell for technical assistance and call from a telephone at ornear the system. You may be asked to type some commands at the keyboard, relay detailed informationduring operations, or try other troubleshooting steps possible only at the system itself. Ensure that thesystem documentation is available.CAUTION: Before servicing any components inside your system, see your Product Information Guide forimportant safety information.YD912bk1.book Page 46 Monday, April 2, 2007 4:39 PM