Dell UltraSharp UP3218K User Manual

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Dell UltraSharp UP3218K User Manual Manual pdf 21 page image

Setting Up the Monitor | 21Connecting the DP cables1. Connection Guide for 8K4K 60Hz (max.) Resolution with AMD ornVidia Graphics Cards (Two DP Cables)1. Follow the connection guide below forDP cables connection.2. Turn On the monitor by pressing thepower on/off button.3. Power up/ Boot up the computer system.4. D u r i n g B I O S / P o s t m o d e , y o u m a yobserved a stretch screen content.5. Change resolution if necessary up to 7680x 4320 60Hz.• Recommended list of cards:nVidia GeForce series : GTX1070/1080,Quadro series : P5000/6000.AMD Radeon series : RX480.Ensure the graphics card has 2 or more DP outputs.• Graphics card requirement:With two DP ports that are compliant to DP1.4 supportHBR3, DisplayID 1.3 supporting Tile Display feature.• AMD driver version:revision later than 17.10 or laterhttp://support.amd.com/en-us/download• nVidia driver version:revision later than 381.xx or laterhttp://www.nvidia.com/Download/index.aspx?lang=en-usTroubleshooting• To speed up monitorinitialization, disable monitorSleep by OSD (Menu>EnergySettings>Monitor Sleep> Disable).2. 8K4K resolution changed afterrecovery from PC standby/Hibernate/ Reboot :• In certain cases, graphics cardmay not detect the monitorproperly when the monitor goesto sleep.• Disable monitor Sleep by OSD(Menu > Energy Settings >Monitor Sleep > Disable).• Reboot PC.1. BIOS/Post screen is not observed,black screen during BIOS/Post,long period of black screen whenmonitor wake from sleep:3. Cannot achieve or image unstableat 8k4k resolution:• Ensure your graphics card iscapable to support 8k4k.• Un-install the old graphics driver(Device Manager -> Display Adaptor-> uninstall) before installing thenew driver.• Use only the in-box DP cables forconnection to your PC.Non-DP certified or low qualityDP cable may degrade signalintegrity/bandwidth, resulting inreduced performance.• Connect only DP1 on the monitor toany DP port of the graphics card.Power up the monitor and PCsystem. After getting a stableimage(eg 8k4k resolution),connect DP2 of monitor to anotherDP port of the same graphics card.ABDP – DP cableConnect DP1 port onmonitor to any of DP porton graphics cardDP – DP cableConnect DP2 port onmonitor to any of DP porton the same graphics cardDP1 DP2Graphics card with DP portsBA