Troubleshooting 1557 Click Next→ Finish.8 When prompted, click Yes.9 After System Restore finishes collecting data, the computer restarts.10 After the computer restarts, click OK.To change the restore point, you can either repeat the steps using a differentrestore point, or you can undo the restoration.If you encounter any error messages during the restore process, follow theprompts on the screen to correct the error.Undoing the Last System RestoreNOTICE: Before you undo the last system restore, save and close all open files andexit any open programs. Do not alter, open, or delete any files or programs until thesystem restoration is complete.1 Click Start → Help and Support.2 Type System Restore in the search field and press .3 Click Undo my last restoration, and then click Next.Restoring the Computer to the Default Factory ConfigurationThe Dell Factory Image Restore option allows you to restore your hard driveback to its original factory configuration as when you first purchased it fromDell. This option appears on Dell computers that were originally pre-installedwith the Windows Vista™ operating system and does not include computerspurchased through the Express Upgrade promotion or computers that wereupgraded to Windows Vista from a previous version of the Windows®operating systems.NOTICE: When you restore the computer to the default factory configuration, alldata on the hard drive is deleted. Before performing this procedure, back uppersonal files. If you do not back up personal files, the data is lost.1 Restart the computer. To do this, click Start → → Restart.2 As the computer restarts, press until the Advanced Boot Optionsmenu appears on the screen.