124 TroubleshootingIEEE 1394 Device ProblemsCAUTION: Before you begin any of the procedures in this section, follow thesafety instructions in the Product Information Guide.EN S U R E T H A T T H E IEEE 1394 D E V I C E I S R E C O G N I Z E D B Y WI N D O W S —Windows XPClick Start and click Control Panel.1 Under Pick a Category, click Performance and Maintenance→ System→System Properties→ Hardware→ Device Manager.Windows Vista1 Click Start → Control Panel→ Hardware and Sound.2 Click Device Manager.If your IEEE 1394 device is listed, Windows recognizes the device.IF Y O U H A V E P R O B L E M S W I T H A DE L L -P R O V I D E D IEEE 1394 D E V I C E — ContactDell (see "Contacting Dell" on page 193).IF Y O U H A V E P R O B L E M S W I T H A N IEEE 1394 D E V I C E N O T P R O V I D E D B Y DE L L —Contact the IEEE 1394 device manufacturer.Ensure that the IEEE 1394 device is properly inserted into the connector.Keyboard ProblemsCAUTION: Before you begin any of the procedures in this section, follow thesafety instructions in the Product Information Guide.Fill out the "Diagnostics Checklist" on page 192 as you perform the variouschecks.NOTE: Use the integrated keyboard when running the Dell Diagnostics or thesystem setup program. When you attach an external keyboard, the integratedkeyboard remains fully functional.External Keyboard problemsNOTE: When you attach an external keyboard, the integrated keyboard remainsfully functional.CH E C K T H E K E Y B O A R D C A B L E — Shut down the computer, disconnect thekeyboard cable and check it for damage, then firmly reconnect the cable.
