134 TroubleshootingWindows Vista1 Click Start → Control Panel→ Hardware and Sound→ Scanners andCameras.2 If the scanner is listed, Windows recognizes the scanner.RE I N S T A L L T H E S C A N N E R D R I V E R — See the scanner documentation forinstructions.Sound and Speaker ProblemsFill out the "Diagnostics Checklist" on page 192 as you complete thesechecks.CAUTION: Before you begin any of the procedures in this section, follow thesafety instructions in the Product Information Guide.No sound from integrated speakersAD J U S T T H E WI N D O W S V O L U M E C O N T R O L — Double-click the speaker icon inthe lower-right corner of your screen. Ensure that the volume is turned up andthat the sound is not muted. Adjust the volume, bass, or treble controls toeliminate distortion.AD J U S T T H E V O L U M E U S I N G K E Y B O A R D S H O R T C U T S — Press todisable (mute) or re-enable the integrated speakers.RE I N S T A L L T H E S O U N D ( A U D I O ) D R I V E R — See "Reinstalling Drivers andUtilities" on page 139.No sound from external speakersEN S U R E T H A T T H E S U B W O O F E R A N D T H E S P E A K E R S A R E T U R N E D O N — See thesetup diagram supplied with the speakers. If your speakers have volumecontrols, adjust the volume, bass, or treble to eliminate distortion.AD J U S T T H E WI N D O W S V O L U M E C O N T R O L — Click or double-click the speakericon in the lower-right corner of your screen. Ensure that the volume is turnedup and that the sound is not muted.DI S C O N N E C T H E A D P H O N E S F R O M T H E H E A D P H O N E C O N N E C T O R — Sound fromthe speakers is automatically disabled when headphones are connected to theheadphone connector.
