18 Finding Information• Solutions — Troubleshooting hints andtips, articles from technicians, onlinecourses, and frequently asked questions• Community — Online discussion withother Dell customers• Upgrades — Upgrade information forcomponents, such as the memory, harddrive, and operating system• Customer Care — Contact information,service call and order status, andwarranty and repair information• Service and support — Service callstatus, support history, service contract,and online discussions with support• Dell Technical Update Service —Proactive e-mail notification of softwareand hardware updates for your computer• Reference — Computer documentation,details on my computer configuration,product specifications, and white papers• Downloads — Certified drivers, patches,and software updatesDell Support Website — support.dell.comNOTE: Select your region or businesssegment to view the appropriate supportsite.• Notebook System Software (NSS)— Ifyou reinstall the operating system foryour computer, you should also reinstallthe NSS utility. NSS automaticallydetects your computer and operatingsystem and installs the updatesappropriate for your configuration,providing critical updates for youroperating system and support forprocessors, optical drives, USB devices,etc. NSS is necessary for correctoperation of your Dell computer.To download Notebook System Software:1 Go to support.dell.com, select yourcountry/region, and then click Drivers &Downloads.2 Click Select Model or Enter a Tag.3 Make the appropriate selections or enterthe appropriate information for yourcomputer, and then click Confirm.4 Scroll to System and ConfigurationUtilities→ Dell Notebook SystemSoftware, and then click DownloadNow.NOTE: The support.dell.com user interfacemay vary depending on your selections.What Are You Looking For? Find It Here
