Troubleshooting 105Windows Vista:1 Click Start → Control Panel→ Hardware and Sound.2 Click Device Manager.If your IEEE 1394 device is listed, Windows recognizes the device.IF Y O U H A V E P R O B L E M S W I T H A DE L L IEEE 1394 D E V I C E — Contact Dell (see"Contacting Dell" on page 141).IF Y O U H A V E P R O B L E M S W I T H A N IEEE 1394 D E V I C E N O T P R O V I D E D B Y DE L L —Contact the IEEE 1394 device manufacturer.Keyboard ProblemsCAUTION: Before you begin any of the procedures in this section, follow thesafety instructions in the Product Information Guide.CH E C K T H E K E Y B O A R D C A B L E —• Ensure that the keyboard cable is firmly connected to the computer.• Shut down the computer (see "Preparing to Work Inside Your Computer" in the ServiceManual on the Dell Support website at support.dell.com), reconnect the keyboard cableas shown on the setup diagram for your computer, and then restart the computer.• Ensure that the cable is not damaged or frayed and check cable connectors for bent orbroken pins. Straighten any bent pins.• Remove any keyboard extension cables and connect the keyboard directly to the computer.TE S T T H E K E Y B O A R D — Connect a properly working keyboard to the computer, thentry using the keyboard.RU N T H E HA R D W A R E TR O U B L E S H O O T E R — See "Troubleshooting Software andHardware Problems in the Microsoft® Windows® XP and Windows Vista® OperatingSystems" on page 121.
