Troubleshooting Tools 993 If a problem is encountered during a test, a message appears with an errorcode and a description of the problem. Write down the error code andproblem description and see "Contacting Dell" on page 141.NOTE: The Service Tag for your computer is located at the top of each testscreen. If you contact Dell, technical support will ask for your Service Tag.4 If you run a test from the Custom Test or Symptom Tree option, click theapplicable tab described in the following table for more information.5 When the tests are complete, close the test screen to return to theMain Menu screen. To exit the Dell Diagnostics and restart the computer,close the Main Menu screen.6 Remove the Dell Drivers and Utilities media (if applicable).Tab FunctionResults Displays the results of the test and anyerror conditions encountered.Errors Displays error conditions encountered,error codes, and the problemdescription.Help Describes the test and may indicaterequirements for running the test.Configuration Displays your hardware configurationfor the selected device.The Dell Diagnostics obtainsconfiguration information for alldevices from system setup, memory, andvarious internal tests, and it displaysthe information in the device list inthe left pane of the screen. The devicelist may not display the names of allthe components installed on yourcomputer or all devices attached toyour computer.Parameters Allows you to customize the test bychanging the test settings.
