Denon DVD-3930 Operating Instructions Manual

Also see for DVD-3930: Specification Service manual Service manual

ENGLISHENGLISHOthers Others49If a problem should arise, first check the following:1. Are all the connections correct ?2. Is the set being operated as described in the Operating Instructions ?If this unit is not operating properly, check the items listed in the table below. Should the problem persist,there may be a malfunction. Disconnect the power immediately and contact your store of purchase.PageCheckSymptomPower does not turn on. • Plug the power supply cord into the power outlet. 12Playback does not start evenwhen the 1 button ispressed, or starts but stopsimmediately.• Condensation? (Let sit 1 or 2 hours)• You are attempting to play a disc other than one with one of the marks onpage 3.• Wipe the dirt off the disc or replace the disc.3, 434Picture does not appear. • Check the connections.• Check whether “VIDEO OUT” in the pure direct settings is set to “OFF”or “ALL OFF”.• Set the TV’s input to “video”.9 ~ 1228—No sound is heard or thesound is hard to hear.• Check the connections.• Set the proper inputs (TV, stereo, etc.).• Check the “DIGITAL OUTPUT” and “COMPRESSION” settings.• Digital signals are not output for Super Audio CDs. Use analog or DENONLINK 3rd connections.• No audio signals are output from the HDMI terminal if “VIDEO OUT” or“DIGITAL OUTPUT” in the pure direct settings is set to “OFF” or “ALL OFF”.• When HDMI connections are made with a device not compatible withHDMI Ver. 1.1, the audio signals of DVD-Audio discs that are copyrightprotected with CPPM are not output.9 ~ 12—23, 2410, 112812Menu playback does not workfor video CDs.• Menu playback only works for video CDs with playback control. 38Picture is disturbed whenfast-forwarded or fast-reversed.• The picture may be somewhat disturbed. This is normal. —Buttons do not operate. • Some discs may prohibit certain operations. 34Subtitles are not displayed. • Subtitles cannot be displayed for DVDs that do not contain subtitles.• The subtitles are set to “off”. Set the subtitles.—16, 36The audio (or subtitle)language cannot be switched.• The language cannot be switched unless the disc contains more than onelanguage.• With some discs, the audio (or subtitle) language is switched not asdescribed in this manual but by using the DVD menu screen, etc.—36PageCheckSymptomThe angle cannot beswitched.• The angle cannot be switched unless the DVD contains more than oneangle.In some cases, multiple angles are only provided for specific scenes.36Playback does not start whena title is selected.• Check the “Viewing restriction level” setting. 25You have forgotten thepassword set for restrictingviewing. Reset all the initialsetting values to the valuesset upon purchase.• Use the following procedure to reset all the initial setting values to thevalues set upon purchase.In the stop mode, press the 1 and 9 buttons on the main unitsimultaneously.(Check that the “INITIALIZE” indicator turns off from the TV screen.)48The audio or subtitle languageis not the language set in theinitial settings.• The selected language is not set if the DVD does not contain sound orsubtitles in that language.16The picture is not displayed in4:3 (16:9) aspect ratio.• Set the “TV ASPECT” and “SQUEEZE MODE” items properly in functionof your TV.• Either set the keystone correction setting to “0” or readjust.20, 2130Menu screen messages arenot displayed in the desiredlanguage.• Check the “DISC MENUS” setting at “LANGUAGE SETUP” in the initialsettings.16Picture does not appear withHDMI connections.• Check the HDMI connections. (Check the lighting conditions of HDMI-related indicators.)• Check whether the compatible input formats of the connected monitordevice match the DVD-3930’s input format (HDMI FORMAT).• Check whether “VIDEO OUT” in the pure direct settings is set to “OFF”or “ALL OFF”.11, 1211, 1228The set cannot be operatedwith the remote control unit.• Insert the batteries in the proper direction, checking the < and > marks.• Replace the batteries with new ones.• Point at the remote control sensor when operating.• Operate within a distance of 7 meters from the remote control sensor.• Remove the obstacle.5555—Troubleshooting

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