My speaker won’t connect to my network using the audio cableSolution Refer to Page0 Make sure your mobile device is connected to your wireless network before setting up your speaker. 190 Alternatively, you can connect your speaker to your network router using the included Ethernet cable. Once connected viaEthernet, the HEOS by Denon App should recognize the speaker and you can manually move it to your wireless network usingSettings/My Devices/Device_Name/Advanced/Network Settings.20I get a message “Device was not found”Solution Refer to Page0 Move your speaker closer to your wireless router. 150 Your speakers and controller device may not be on the same network. Verify that the controller device is on the same networkas your speakers. This is usually configured under the Settings feature on your device.If you have more than one network, your device may hop to a different network as you move around your home.190 Make sure you don’t have any other electronic devices interfering with your wireless network signals. Microwave ovens,cordless phones, and some televisions can cause wireless network interference.150 If your speakers are located far away from your router, consider adding a Wireless Range Extender like the HEOS Extend. 60 In case your wireless router is incompatible with HEOS speaker, please use the optional HEOS Extend Wireless RangeExtender and hard-wire it to your router.6Contents Setup Use Troubleshooting Status LED Appendix54