107032For more information, visit www.desatech.comFor more information, visit www.desatech.com30TROUBLESHOOTINGContinuedOBSERVED PROBLEMBurner does not light after ODS/pilot is litDelayed ignition of burnerBurner backfiring during combustionSlight smoke or odor during initial operationFireplace produces a whistling noise whenburner is litWhite powder residue forming within burnerbox or on adjacent walls or furnitureMoisture/condensation noticed on windowsREMEDY1. Contact local natural or propane/LP gascompany2. Clean burner (see Cleaning and Mainte-nance, page 28) or replace burner orifice3. Reconnect leads (see Wiring Diagram,page 33)4. Replace battery in transmitter and receiver1. Contact local natural or propane/LP gascompany2. Clean burner (see Cleaning and Mainte-nance, page 28) or replace burner orifice1. Clean burner (see Cleaning and Main-tenance, page 28) or replace burnerorifice2. Replace damaged burner3. Replace gas regulator4. Contact local natural or propane/LP gascompany1. Problem will stop after a few hours ofoperation2. Check burner for dirt and debris. Iffound, clean burner (see Cleaning andMaintenance, page 28)3. Replace gas regulator1. Turn control knob to LO position andlet warm up for a minute2. Operate burner until air is removed fromline. Have gas line checked by localnatural gas company3. Observe minimum installation clear-ances (see pages 9 through 11)4. Clean burner (see Cleaning and Mainte-nance, page 28) or replace burner orifice1. Turn fireplace off when using furniturepolish, wax, carpet cleaners, or similarproducts1. Refer to Air for Combustion and Venti-lation requirements (page 6)POSSIBLE CAUSE1. Inlet gas pressure is too low2. Burner orifice is clogged3. Thermopile leads disconnected or im-properly connected (Remote-ReadyModels Only)4. Burners will not come on in remote po-sition (Remote-Ready Models Only)1. Manifold pressure is too low2. Burner orifice is clogged1. Burner orifice is clogged or damaged2. Damaged burner3. Gas regulator defective4. Inlet gas pressure is too low1. Residues from manufacturing processesand log curing2. Not enough air3. Gas regulator defective1. Turning control knob to HI positionwhen burner is cold2. Air in gas line3. Air passageways on fireplace blocked4. Dirty or partially clogged burner orifice1. When heated, vapors from furniture pol-ish, wax, carpet cleaners, etc. may turninto white powder residue1. Not enough combustion/ventilation airTROUBLESHOOTING