Contacting Customer SupportIf you experience any problems or have any questions regardingyour Duracell ® Powerpack 300 or Solar Panel, free technicalsupport is available. Prior to calling, please review the technicalsupport tips below. Be prepared to provide the followinginformation:• Name, address and telephone number• Name of the DURACELL ® product• Make and model of your device• Symptoms of the problem(s) and what led to themTechnical Support is available by telephone:• U.S. and Canada (800) 842-2127• Outside of the US/Canada: (805) 437-7765Written inquires should be directed to:• Battery-Biz Inc.DURACELL Product Inquiry1380 Flynn Road,Camarillo, CA 93012, USA37