GE JB940 Owner's Manual

Also see for JB940: Installation instructions Installation instructions Owner's manual Owner's manual Technical service guide

GE JB940 Owner's Manual Manual pdf 32 page image

32Customer Service Troubleshooting Tips Care and Cleaning Operating Instructions Safety InstructionsBefore You Call For Service…Troubleshooting TipsSave time and money! Review the charts on the followingpages first and you may not need to call for service.ProblemPossible CausesWhat To DoSurface units will not Improper cookware • Use pans which are flat and match the diameter ofmaintain a rolling boil being used. the surface unit selected.or cooking is notfast enoughSurface units do A fuse in your home may be • Replace the fuse or reset the circuit breaker.not work properly blown or the circuit breakertripped.Cooktop controls • Check to see the correct control is set for the surfaceimproperly set. unit you are using.Tiny scratches (may Incorrect cleaning • Use recommended cleaning procedures.appear as cracks) methods being used.or abrasions on radiant Cookware with rough bottoms • Be sure cookware bottoms and cookware are cleancooktop glass surface being used or coarse particles before use. Use cookware with smooth bottoms. Tiny(salt or sand) were between scratches are not removable but will become lessthe cookware and the surface visible in time as a result of cleaning.of the cooktop.Cookware has been slidacross the cooktop surface.Areas of discoloration Improper cookware • Marks from aluminum and copper pans as well ason the cooktop being used. mineral deposits from water or food can be removedwith the cleaning cream.Hot surface on a model • This is normal. The surface may appear discoloredwith a white glass cooktop. when it is hot. This is temporary and will disappearas the glass cools.Plastic melted Hot cooktop came into • See theSpecial Care information in theCleaning theto the surface contact with plastic placedglass cooktop section.on the hot cooktop.Pitting of the cooktop Hot sugar mixture spilled • Call a qualified technician for replacement.on the cooktop.Frequent cycling Improper cookware • Use only flat cookware to minimize cycling.off and on of being used.surface unitsOven light does Light bulb is loose or defective. • Tighten or replace the bulb.not work Switch operating • Call for service.light is broken.Oven will not work Plug on range is not completely • Make sure electrical plug is plugged into a live, properlyinserted in the electrical outlet. grounded outlet.A fuse in your home may be • Replace the fuse or reset the circuit breaker.blown or the circuitbreaker tripped.Oven controls improperly set. • See theUsing the oven section.