GE JP340 Use And Care Manual

Also see for Profile JP340: Installation instructions Installation instructions Planning guide Installation instructions Installation instructions

Contents

2HELP US HELP YOU…Before using your cooktop, read thisguide carefully.It is intended to help you operate and maintain yournew cooktop properly.Keep it handy for answers to your questions.If you don’t understand something or need morehelp, call:GE Answer Center®800.626.200024 hours a day, 7 days a weekHow to Remove Packaging TapeTo assure no damage is done to the finish of theproduct, the safest way to remove the packaging tapeadhesive on new appliances is an application of ahousehold liquid dishwashing detergent, mineral oilor cooking oil. Apply with a soft cloth and allow tosoak. Wipe dry and then apply an appliance polish tothoroughly clean and protect the surface.NOTE: The plastic tape must be removed from thechrome trim on cooktop parts. It cannot be removedafter the cooktop has been heated.Write down the model andserial numbers.You’ll find them on a label under the cooktop.These numbers are also on the Consumer ProductOwnership Registration Card that came with yourcooktop. Before sending in this card, please writethese numbers here:Model NumberSerial NumberUse these numbers in any correspondence or servicecalls concerning your cooktop.If you received a damaged cooktop…Immediately contact the dealer (or builder) that soldyou the cooktop.Save time and money.Before you request service…Check the Problem Solver in the back of this guide.It lists causes of minor operating problems that youcan correct yourself.IF YOU NEED SERVICE…To obtain service, see the Consumer Services page inthe back of this guide.We’re proud of our service and want you to bepleased. If for some reason you are not happy with theservice you receive, here are three steps to follow forfurther help.FIRST, contact the people who serviced yourappliance. Explain why you are not pleased. In mostcases, this will solve the problem.NEXT, if you are still not pleased, write all thedetails—including your phone number—to:Manager, Consumer RelationsGE AppliancesAppliance ParkLouisville, KY 40225FINALLY, if your problem is still not resolved, write:Major Appliance Consumer Action Program20 North Wacker DriveChicago, IL 60606