GE JS645 Owner's Manual

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GE JS645 Owner's Manual Manual pdf 23 page image

49-8080423TROUBLESHOOTING TIPSTroubleshooting Tips ... Before you call for serviceSave time and money! Review the charts on the following pages first and you may not need to call for service.Problem Possible Cause What To DoSurface units will notmaintain a rolling boil orcooking is not fast enoughImproper cookware being used. Use pans which are flat and match the diameter of thesurface unit selected.In some areas, the power (voltage) may be low. Cover pan with a lid until desired heat is obtained.Surface units do not workproperlyA fuse in your home may be blown or the circuitbreaker tripped.Replace the fuse or reset the circuit breaker.Cooktop controls improperly set. Check to see the correct control is set for the surfaceunit you are using.Surface unit stops glowingwhen turned to a lowersettingThe unit is still on and hot. This is normal.Scratches (may appear ascracks) on cooktop glasssurfaceIncorrect cleaning methods being used. Scratches are not removable. Tiny scratches willbecome less visible in time as a result of cleaning.Cookware with rough bottoms being used or coarseparticles (salt or sand) were between the cookwareand the surface of the cooktop. Cookware hasbeen slid across the cooktop surface.To avoid scratches, use the recommended cleaningprocedures. Make sure bottoms of cookware are cleanbefore use, and use cookware with smooth bottoms.Areas of discoloration onthe cooktopFood spillovers not cleaned before next use. See the Cleaning the glass cooktop section.Hot surface on a model with a light-coloredcooktop.This is normal. The surface may appear discoloredwhen it is hot. This is temporary and will disappear asthe glass cools.Plastic melted to thesurfaceHot cooktop came into contact with plastic placedon the hot cooktop.See the Cleaning the glass cooktop section as there ispotential for permanent damage without proper care.Pitting (or indentation) ofthe cooktopHot sugar mixture spilled on the cooktop. Call a qualified technician for replacement.Frequent cycling off andon of surface unitsImproper cookware being used. Use only flat cookware to minimize cycling.My new oven doesn'tcook like my old one. Issomething wrong with thetemperature settings?Your new oven has a different cooking system fromyour old oven and therefore may cook differentlythan your old oven.For the first few uses, follow your recipe times andtemperatures carefully. If you still think your new ovenis too hot or too cold, you can adjust the temperatureyourself by following the steps in Special Features to meetyour specific cooking preference. NOTE: This adjustmentaffects Bake, and Convection Bake temperatures; it willnot affect Convection Roast, Broil or Clean.Food does not bakeproperlyOven controls improperly set. See the Cooking Modes section.Rack position is incorrect or rack is not level. See the Cooking Modes section and Cooking Guide.Incorrect cookware or cookware of improper sizebeing used.See the Cookware section.Oven temperature needs adjustment. See the Special Features section.Ingredient substitution Substituting ingredients can change the recipe outcome.Food does not broilproperlyOven controls improperly set. Make sure you select the appropriate broil mode.Improper rack position being used. See Cooking Guide for rack location suggestions.Food being cooked in a hot pan. Make sure cookware is cool.Cookware not suited for broiling. Use a pan specifically designed for broiling.Aluminum foil used on the broiling pan and grid hasnot been fitted properly and slit as recommended.If using aluminum foil conform to pan slits.In some areas the power (voltage) may be low. Preheat the broil element for 10 minutes.Oven temperature too hotor too coldOven temperature needs adjustment. See the Special Features section.