GE Monogram ZEU30R Owner's Manual

Also see for 36 ELECTRIC RADIANT COOKTOP ZEU36R: Installation instructions Owner's manual Installation instructions Important service information

Contents

21Before You Call For Service…Radiant CooktopSave timeand money!Review the chartson the followingpages first and youmay not need to callfor service.PROBLEM POSSIBLE CAUSESURFACE UNITS • Improper cookware being used. Use pans which are absolutelyWILL NOT MAINTAIN flat and match the diameter of the surface unit selected.A ROLLING BOIL ORCOOKING IS SLOWCOOKTOP FEELS • Improper cookware being used. The glass cooktop surfaces may seemHOT hotter than you are used to. This is normal. Use pans which areabsolutely flat.SURFACE UNITS • A fuse in your home may be blown or the circuit breaker tripped.DO NOT WORK Replace the fuse or reset the circuit breaker.PROPERLY• Cooktop controls improperly set. Check to see that thecorrect control is set for the surface unit you are using.SCRATCHES • Incorrect cleaning methods have been used. Scratches are not(may appear as cracks) removable. Tiny scratches will become less visible in time as aON COOKTOP result of cleaning.GLASS SURFACE • Cookware with rough bottoms being used or coarse particles (saltor sand) were between the cookware and the surface of the cooktop.Cookware has been slid across the cooktop surface. To avoidscratches, use the recommended cleaning procedures. Make surebottoms of cookware are clean before use, and use cookware withsmooth bottoms.AREAS OF • Food spillovers not cleaned before the next use. See the GlassDISCOLORATION cooktop cleaning section.ON THE COOKTOPPLASTIC MELTED • Hot cooktop came into contact with plastic placed on the hot cooktop.TO THE SURFACE See the Glass surface – Potential for permanent damage section in theGlass cooktop cleaning section.PITTING (OR • A hot sugar mixture was spilled on the cooktop. Call a qualifiedINDENTATION) technician for replacement.OF THE COOKTOPFREQUENT • Improper cookware being used. Use only flat cookware toCYCLING OFF minimize cycling.AND ON OFSURFACE UNITSUNRESPONSIVE • The keypad is contaminated. Clean the keypad.KEYPAD • Wait for the keypad area to cool down. Remove all items from thekeypad area. Turn the power to the cooktop on and off at the fuse boxor circuit breaker.