3Writedown themodel &serialnumbersYou’ll find them on a label located behindthe left burner knob or on the bottomof the rangetop.Before sending in the registration card, pleasewrite these numbers here:Model NumberSerial NumberUse these numbers in any correspondence orservice calls concerning your rangetop.If youreceived adamagedrangetopImmediately contact the dealer (or builder) thatsold you the rangetop.Trouble-shootingtipsBefore you request service, check the ProblemSolver in the back of this manual.It lists causes of minor operating problems thatyou can correct yourself.If youneedserviceTo obtain service, see the Consumer Servicespage in the back of this manual.We’re proud of our service and want you to bepleased. If for some reason you are not happywith the service you receive, here are the stepsto follow for further help.FIRST, contact the people who serviced yourappliance. Explain why you are not pleased.In most cases, this will solve the problem.NEXT, if you are still not pleased, write all thedetails—including your phone number—to:Manager, Customer RelationsGE AppliancesAppliance ParkLouisville, KY 40225RemovepackagingtapeCarefully remove all packaging, foam padsand tape.To assure no damage is done to the finishof the product, the safest way to removethe adhesive from packaging tape on newappliances is an application of a householdliquid dishwashing detergent. Apply with asoft cloth and allow to soak.NOTE: The adhesive must be removed from allparts. It cannot be removed if it is heated.