GE PS960 Owner's Manual

Also see for PS960: Owner's manual

GE PS960 Owner's Manual Manual pdf 26 page image

26 49-80808Troubleshooting Tips ... Before you call for serviceSave time and money! Review the charts on the following pages first and you may not need to call for service.Problem Possible Cause What To DoSurface units will notmaintain a rolling boilor cooking is not fastenoughImproper cookware being used. 8VHSDQVZKLFKDUHIODWDQGPDWFKWKHGLDPHWHURIthe surface unit selected.In some areas, the power (voltage) may below.Cover pan with a lid until desired heat is obtained.Surface units do notwork properlyA fuse in your home may be blown or thecircuit breaker tripped.Replace the fuse or reset the circuit breaker.Cooktop controls improperly set. Check to see the correct control is set for thesurface unit you are using.Surface unit stopsglowing when turned toa lower settingThe unit is still on and hot. This is normal.Scratches (may appearas cracks) on cooktopglass surfaceIncorrect cleaning methods being used. Scratches are not removable. Tiny scratches willbecome less visible in time as a result of cleaning.Cookware with rough bottoms being used orcoarse particles (salt or sand) were betweenthe cookware and the surface of the cooktop.Cookware has been slid across the cooktopsurface.To avoid scratches, use the recommended cleaningprocedures. Make sure bottoms of cookware areclean before use, and use cookware with smoothbottoms.Areas of discolorationon the cooktopFood spillovers not cleaned before next use. See the Cleaning the glass cooktop section.Hot surface on a model with a light-coloredcooktop.This is normal. The surface may appear discoloredwhen it is hot. This is temporary and will disappearas the glass cools.Plastic melted to thesurfaceHot cooktop came into contact with plasticplaced on the hot cooktop.6HHWKH*ODVVVXUIDFH²SRWHQWLDOIRUSHUPDQHQWdamage section in the Cleaning the glass cooktopsection.Pitting (or indentation)of the cooktopHot sugar mixture spilled on the cooktop. Call a qualified technician for replacement.My new oven doesn'tcook like my old one.Is something wrongwith the temperaturesettings?Your new oven has a different cookingsystem from your old oven and therefore maycook differently than your old oven.For the first few uses, follow your recipe timesand temperatures carefully. If you still think yournew oven is too hot or too cold, you can adjust thetemperature yourself to meet your specific cookingpreference. NOTE: This adjustment affects Bake,and Convection Bake temperatures; it will not affectConvection Roast, Broil or Clean.Food does not bakeproperlyOven controls improperly set. See the Cooking Modes section.Rack position is incorrect or rack is not level. See the Cooking Modes section and Cooking Guide.Incorrect cookware or cookware of impropersize being used.See the Cookware section.The probe is plugged into the outlet in the oven. 8QSOXJDQGUHPRYHWKHSUREHIURPWKHRYHQOven temperature needs adjustment. See the Special Features section.Ingredient substitution Substituting ingredients can change the recipeoutcome.TROUBLESHOOTING TIPS