Troubleshooting TipsSave time and money! Review the charts on the followingpages first and you may not need to call for service.Problem Possible Causes What To DoSurface units will not Improper cookware .. •. Use.pans.which.are.flat.and.match.the.diameter.of.maintain a rolling boil being used.. . the.surface.unit.selectedor cooking is not In some areas, the power. •. Cover.pan.with.a.lid.until.desired.heat.is.obtainedfast enough (voltage) may be low.Surface units do A fuse in your home may be . •. Replace.the.fuse.or.reset.the.circuit.breakernot work properly blown or the circuit breaker. tripped.. Cooktop controls . •. Check.to.see.the.correct.control.is.set.for.the.surface. improperly set.. . unit.you.are.usingSurface unit stops This is normal. The unit . .glowing when turned is still on and hot.to a lower settingScratches (may appear Incorrect cleaning . •. Scratches.are.not.removable .Tiny.scratches.will.becomeas cracks) on cooktop methods being used.. . less.visible.in.time.as.a.result.of.cleaningglass surface Cookware with rough bottoms. •. To.avoid.scratches,.use.the.recommended.cleaning. being used or coarse particles. . procedures .Make.sure.bottoms.of.cookware.are.clean.. (salt or sand) were between. . before.use,.and.use.cookware.with.smooth.bottoms. the cookware and the surfaceof the cooktop.Cookware has been slidacross the cooktop surface.Areas of discoloration Food spillovers not cleaned . •. See.the.Cleaning the glass cooktop.sectionon the cooktop before next use.. Hot surface on a model. •. This.is.normal .The.surface.may.appear.discolored.. .. with a light-colored cooktop.. . when.it.is.hot .This.is.temporary.and.will.disappear.. . . as.the.glass.coolsPlastic melted to Hot cooktop came into.. •. See.the.Glass surface—potential for permanent damagethe surface contact with plastic placed. . section.in.the.Cleaning.the.glass.cooktop.section. on the hot cooktop.Pitting (or indentation) Hot sugar mixture spilled . •. Call.a.qualified.technician.for.replacementof the cooktop on the cooktop.Frequent cycling Improper cookware . •. Use.only.flat.cookware.to.minimize.cyclingoff and on of being used.surface unitsOven light does Light bulb is loose.. •. Tighten.or.replace.the.bulbnot work. . .Oven will not work Plug on range is not completely •. Make.sure.electrical.plug.is.plugged.into.a.live,.properly. inserted in the electrical outlet.. . grounded.outlet. A fuse in your home may . •. Replace.the.fuse.or.reset.the.circuit.breaker. be blown or the circuitbreaker tripped.. Oven controls improperly set.. •. See.the.Using the oven.section. Oven too hot.. •. Allow.the.oven.to.cool.to.below.locking.temperature44Before You Call For Service…