Consumer Support Troubleshooting TipsOperating Instructions Safety InstructionsInstallation InstructionsBefore you call for service…32ProblemPossible CausesWhat To DoNo water or ice cube Supply line or shutoff • Call a plumber.production valve is clogged.Water filter clogged. •Replace filter cartridge or remove filter and install plug.Dispenser isLOCKED. •Press and hold theLOCK pad for 3 seconds.CUBED ICE was selected Last setting was •A few cubes were left in the crusher from the previousbut CRUSHED ICECRUSHED ICE. setting. This is normal.was dispensed(on some models)Refrigerator has odor Foods transmitting •Foods with strong odors should be tightly wrapped.odor to refrigerator. •Keep an open box of baking soda in the refrigerator;replace every three months.Interior needs cleaning. • SeeCare and cleaning.Moisture forms on Not unusual during •Wipe surface dry.outside of refrigerator periods of high humidity.Moisture collects inside Too frequent or too(in humid weather, air long door openings.carries moisture intorefrigerator when doorsare opened)Interior light does No power at outlet. • Replace fuse or reset the breaker.not work Light bulb burned out. •SeeReplacing the light bulbs.Water on kitchen floor or Cubes jammed in chute. • Poke ice through with a wooden spoon.on bottom of freezerHot air from bottom Normal air flow coolingof refrigerator motor. In the refrigerationprocess, it is normal thatheat be expelled in thearea under the refrigerator.Some floor coveringsare sensitive and willdiscolor at these normaland safe temperatures.Refrigerator never Adaptive defrost keeps • This is normal. The refrigerator will cycle off after theshuts off but the compressor running during door remains closed for 2 hours.temperatures are OK door openings.Refrigerator is beeping Door is open. • Close door.Door not closing properly Door gasket on hinge side •Apply paraffin wax to the face of the gasket.sticking or folding over.A door bin is hitting a shelf • Move the door bin up one position.inside the refrigerator.Actual temperature not Unit just plugged in. • Allow 24 hours for system to stabilize.equal to Set temperature Door open for too long. • Allow 24 hours for system to stabilize.Warm food added to refrigerator. • Allow 24 hours for system to stabilize.Defrost cycle is in process. • Allow 24 hours for system to stabilize.