Gaggia PRESTIGE Operating Instructions Manual

Also see for DELUXE: Operating instructions

Gaggia PRESTIGE Operating Instructions Manual Manual pdf 29 page image

• 29 •EnglishProblem Possible Causes SolutionThe machine does not switch on. The machine is not connected to the elec-tric network. Connect the machine to the electric network.The machine turns off whilebrewing coffee or dispensing hotwater.Energy saving mode is on. Press the ON/OFF button (16) to turn on themachine and restart brewing.The pump is very noisy. No water in the tank. Fill the water tank and prime the circuit again(section 4.5).No coffee is brewed after pressingthe brew button (18). Filter holder is clogged.Press the brew button (18) again. Turn themachine off and let it cool down (approx. 1hour). Then remove and wash the fi lter holderthoroughly. If the problem persists, contact theservice centre.Coffee is too cold.The "coffee ready" indicator light (19) wasoff when the button was pressed (18).Wait until the "coffee ready" indicator light (19)turns on.The fi lter holder is not inserted for pre-heating (Chapter 5). Preheat the filter holder.The cups are cold. Preheat the cups with hot water.The milk does not froth.It is not possible to prepare a cap-puccino.The milk is not suitable: powdered milk,low-fat milk. Use whole milk.The steam wand is dirty. Clean the steam wand as described in Chapter10.There is no more steam in the boiler. Prime the circuit (Section 4.5) and repeat thesteps described in Chapter 8.The coffee is brewed too fast,crema does not form.There is too little coffee in the fi lter holder. Add coffee (Chapter 5).The grind is too coarse. Use a different blend (Chapter 6).Coffee is old or not suitable. Use a different blend (Chapter 6).Coffee does not come out or dripsonly.No water. Fill the water tank and prime the circuit again(section 4.5).The grind is too fi ne. Use a different blend (Chapter 6).Coffee tamped in the fi lter holder. Shake the ground coffee.There is too much coffee in the fi lter holder. Reduce the quantity of coffee in the fi lterholder.Knob (3) is open. Close the knob (3).The machine has limescale build-up. Descale the machine (Chapter 11).The fi lter in the fi lter holder is clogged. Clean the filter (Chapter 10).Coffee fl ows out of the rim.The fi lter holder is not correctly inserted inthe brew unit. Insert the filter holder correctly (Chapter 5).The upper rim of the fi lter holder is dirty. Clean the rim of the filter holder.There is too much coffee in the fi lter holder. Reduce the quantity of coffee using the meas-uring scoop.Please contact an authorised service centre for any problems not covered in the above table or when the suggestedsolutions do not solve the problem.13 TROUBLESHOOTING