Garland XPE12 Installation, Operation And Maintenance Manual

Also see for XPE12: Service manual

Contents

60 Part #: GAR_IOM_ 4532522 Rev 08—6/17Troubleshooting Section 5Temperature IssuesProblem Cause CorrectionGrill or platen too hot Recipe set points are high Use temperature status screen to check zonetemperatures versus set point.Temperature calibration incorrect Reset offsets to default value and verifytemperatures (default = 0° offset).Thermocouple wiring incorrect Select the temperature status screen. Place awet rag onto each thermocouple location andwatch for a temperature drop at that zone.Grill or platen too cool Recipe set points are low Use temperature status screen to check zonetemperatures versus set point.Kitchen ventilation affecting temperatures Check whether cool or high volumes of air aredirected towards the unit.Temperature calibration incorrect Reset offsets to default value and verifytemperatures (default = 0° offset).Unable to reach or maintaintemperatureContact or disengaged Turn main power switch off and on, and listenfor contact or disengaging.Temperature calibration incorrect Reset offsets to default value and verifytemperatures (default = 0° offset).User Interface IssuesProblem Cause CorrectionNo sound Volume set too low Set volume to high.Screen locked out, frozen, non-responsive to touchSoftware issue Turn off unit using main power switch, turnon after 10 seconds. If not working, connect amouse to the USB port and check for pointermovement.Touch screen rebooting Main power lost Use voltmeter to confirm main powerconnected and live.Unable to read USB Flash drive faulty Retry with known good quality flash drive.Flash drive full (when attempting to collect logfile)Delete all files on flash drive and retry.USB cable disconnected Check if USB connector is seated properly.Unable to load USB files Flash drive faulty Retry with known good quality flash drive.Files on flash drive incorrect or corrupt Delete all files on flash drive and reload updatefiles.

/ 63

Related manuals for Garland XPE12