Garmin ELOG Owner's Manual
Also see for ELOG: Driver reference guideOwner's manual
consecutive days, and record the records of duty status ongraph-grid paper logs that comply with 49 CFR 395.8, unlessthe driver already has the records or retrieves them from theELD.• The driver must continue to manually prepare RODS inaccordance with 49 CFR 395.8 until the ELD is serviced andreturned to a compliant status.Motor Carrier Responsibilities• The motor carrier must correct, repair, replace, or service themalfunctioning ELD within eight days of discovering thecondition or a driver's notification to the motor carrier,whichever occurs first.• The motor carrier must require the driver to maintain a paperRODS record until the ELD is back in service.Viewing Diagnostics and MalfunctionsIf the Garmin eLog adapter detects a diagnostic event ormalfunction, an alert and an indicator appear in the app. Youcan view information about these alerts at any time. This can beuseful for correcting errors or adjusting driver information.No diagnostic events or malfunctions are detected.A diagnostic event was detected.A malfunction was detected.Diagnostic events and malfunctions were detected.From the Garmin eLog app, select the diagnostic ormalfunction indicator.The app displays information about the diagnostic or malfunctionalert and provides recommendations for how to correct it.Diagnostic DefinitionsPower Data Diagnostic Event: The adapter did not receivepower, or was not fully functional, for a period of time.1 Check the vehicle diagnostic port connections.2 Verify the adapter is firmly plugged into the vehiclediagnostic port.3 Review all affected driver logs for missing or incorrectdata.Engine Synchronization Data Diagnostic Event: The adapterfailed to synchronize with the vehicle engine computer torecord required engine data for driver logs.1 Check the vehicle diagnostic port connections.2 Verify the adapter is firmly plugged into the vehiclediagnostic port.3 Review all affected driver logs for missing or incorrectdata.Missing Required Data Elements Data Diagnostic Event: TheGarmin eLog system failed to obtain one or more requireddata elements when recording driver logs.1 Check the vehicle diagnostic port connections.2 Verify the adapter is firmly plugged into the vehiclediagnostic port.3 Check the Bluetooth settings on your phone, and verifyyour phone and the adapter are connected.4 Check the GPS settings on your phone, and verify yourphone allows location positions to be shared with theGarmin eLog app.5 Review all affected driver logs for missing or incorrectdata.Data Transfer Data Diagnostic Event: A failure occurred withthe method for transferring roadside inspection reports.Perform the following actions for the transfer methodspreviously used:1 Check the Bluetooth settings on your phone, and verifyyour phone and the adapter are connected.2 Verify all USB storage devices used to transfer roadsideinspection reports are operating correctly.Unidentified Driving Records Data Diagnostic Event: At least30 minutes of unidentified driving was recorded within thecurrent 24 hour period, and over the previous 7 days.• Drivers: Review and claim the unidentified driving time.• Administrator: Review and assign the unidentified drivingtime to the respective drivers.Malfunction DefinitionsPower Compliance Malfunction: The adapter did not receivepower, or was not fully functional, for a period of time. Atleast 30 minutes of driving time may not have been correctlyrecorded across all drivers over the past 24 hours.1 Check the vehicle diagnostic port connections.2 Verify the adapter is firmly plugged into the vehiclediagnostic port.3 Review all affected driver logs for missing or incorrectdata.Engine Synchronization Compliance Malfunction: Theadapter failed to synchronize with the vehicle enginecomputer to record required engine data for driver logs. Atleast 30 minutes of inaccurate data may have been recordedacross all drivers over the past 24 hours.1 Check the vehicle diagnostic port connections.2 Verify the adapter is firmly plugged into the vehiclediagnostic port.3 Review all affected driver logs for missing or incorrectdata.Timing Compliance Malfunction: The Garmin eLog systemfailed to accurately verify the calendar date or time of dayrequired for driver logs.1 Verify the adapter is firmly plugged into the vehiclediagnostic port.2 Check the Bluetooth settings on your phone, and verifyyour phone and the adapter are connected.3 Check the date and time settings on your phone.4 Review all affected driver logs for missing or incorrectdata.Positioning Compliance Malfunction: The Garmin eLogsystem failed to acquire valid location positions required fordriver logs. At least 60 minutes of inaccurate data may havebeen recorded across all drivers over the past 24 hours.1 Verify the Garmin eLog app is running and a driver islogged in when driving the vehicle.2 Check the Bluetooth settings on your phone, and verifyyour phone and the adapter are connected.3 Check the GPS settings on your phone, and verify yourphone allows location positions to be shared with theBluetooth system.4 Review all affected driver logs for missing or incorrectdata.Data Recording Compliance Malfunction: The Garmin eLogsystem has reached the maximum storage capacity for driverlogs and cannot store or retrieve more logs.1 Create a RODS report for each driver for record keeping(Exporting and Saving a Record of Duty Status (RODS)Report, page 3).2 Log in as an administrator.3 Back up the system data.4 Diagnostics and Malfunctions |
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