Gas & Wood 2200 Owner's Manual
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Contents
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/261700, rue Léon-Harmel, Québec (Québec) G1N 4R9tel. : (418) 527-3060 fax : (418) 527-4311e-mail : tech@osburn-mfg.com web site : http://www.osburn-mfg.comLIMITED LIFETIME WARRANTYThe warranty of the manufacturer extends only to the original consumer purchaser and is not transferable. Thiswarranty covers brand new products only, which have not been altered, modified nor repaired since shipment fromfactory. Proof of purchase (dated bill of sale), model name and serial number must be supplied when making anywarranty claim to your OSBURN dealerThis warranty applies to normal residential use only. Damages caused by misuse, abuse, improperinstallation, lack of maintenance, over firing, negligence or accident during transportation are not coveredby this warranty.This warranty does not cover any scratch, corrosion or discoloration caused by over firing, abrasives or chemicalcleaners. Any defect or damage caused by the use of unauthorized parts or others than original parts void thiswarranty.An authorized qualified technician must perform the installation in accordance with the Instructions supplied with thisproduct and all local and national building codes. Any service call related to an improper installation is not covered bythis warranty.Returned products are to be shipped prepaid to the manufacturer for investigation. If a product is found to be defective,the manufacturer will repair or replace such defect and reasonable transportation fees will be refund. Repair workcovered by the warranty, executed at the purchaser domicile by an authorized qualified technician requires the priorapproval of the manufacturer. Labour cost and repair work to the account of the manufacturer are based onpredetermined rate schedule and must not exceed the wholesale price of the replacement part.The manufacturer at its discretion may decide to repair or replace any part or unit after inspection and investigation ofthe defect. The manufacturer may, at its discretion, fully discharge all obligations with respect to this warranty byrefunding the wholesale price of any warranted but defective partsThe manufacturer shall in no event be responsible for any special, indirect, consequential damages of any nature,which are in excess of the original purchase price of the product.WARRANTY APPLICATIONDESCRIPTION PARTS LABOURCombustion chamber (weldings only) Lifetime 5 yearsStainless baffle 5 years 1 yearCarbon steel baffle and secondary air tubes 2 years 1 yearHandle assembly 5 years n/aAsh drawer Lifetime 1 yearCast iron parts 5 years 1 yearCeramic glass (thermal breakage only) 1 year n/aPaint, refractory bricks, gasket, blower, thermal switch (thermodisc) andrheostat 1 year n/aGold plating (tarnishing) / Brass plating not covered 1 year n/aShall your unit or a components be defective, contact immediately your OSBURN dealer. Prior to your call make sure you have thefollowing information necessary to your warranty claim treatment:• You name, address and telephone number;• Bill of sale, dealer’s name;• Serial number and model name as indicated on thenameplate fixed to the back of your unit;• Nature of the defect and any relevant information.Before shipping your unit or defective component to our plant, you must obtain from your OSBURN dealer anAuthorization Number. Any merchandise shipped to our plant without authorization will be refused automatically andreturned to sender. |
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