Troubleshooting 9-7z Make sure that the user name or password is correct.Modem ProblemsThe modem does not work.z Make sure that the modem driver is correctly installed.z Make sure that the telephone line is properly connected.z Make sure that the COM port in the communication software is correctlyset.z Turn off power management.PC Card ProblemsThe PC card does not work.z Make sure that the PC card controller driver is correctly installed.z Make sure that the PC card is correctly seated.z If the card requires an IRQ (Interrupt ReQuest), make sure that there isone available.The PC card stops communicating properly.z The application may have been reset when the computer is turned off orin Sleep/Standby mode. Exit and restart the application.Power Management ProblemsThe computer does not enter Sleep/Standby or Hibernation modeautomatically.z If you have a connection to another computer, the computer does notenter Sleep/Standby or Hibernation mode if the connection is actively inuse.z Make sure that the Sleep/Standby or Hibernation time-out is enabled.
