Troubleshooting 8-7Keyboard, Mouse, and Touchpad ProblemsThe keyboard does not respond.z Try connecting an external keyboard. If it works, contact an authorizeddealer, as the internal keyboard cable might be loose.Water or liquid is spilt into the keyboard.z Immediately turn off the computer and unplug the AC adapter. Then tiltthe keyboard 90 degrees to the right (where the drainpipe ends arelocated) to let the liquid flow out of the keyboard. Make sure to cleanup any part of the spill you can get to. Though the keyboard of yourcomputer is spill-proof, liquid will remain in the keyboard enclosure ifyou don’t remove it. Wait for the keyboard to air dry before using thecomputer again.The numeric keypad is disabled.z Make sure that the Num Lock is switched on. (Check if the Num LockIndicator glows or not.)The external keyboard does not work.z Make sure that the keyboard cable is properly connected.The USB mouse does not work.z Make sure that the mouse cable is properly connected.The touchpad does not work, or the pointer is difficult to controlwith the touchpad.z Make sure that the touchpad is clean.LAN ProblemsI cannot access the network.z Make sure that the LAN cable is properly connected to the RJ-45connector and the network hub.z Make sure that the network configuration is appropriate.
