H3C S3100V2-52TP Installation Manual

Also see for S3100V2-52TP: Configuration guide Installation, quick start

Contents

31Maintenance and troubleshootingSoftware loading failureThe switch runs with the original software version after it has failed to load new version of software. Toidentify and remove the loading failure cause, perform the following check procedure:• Check that the physical ports are properly connected.• If the physical connection is loose or incorrect, reconnect the physical ports and make another tryto load software.• If the physical connection is secure and correct, view the loading procedure information displayedon the HyperTerminal to check for input errors, and make another try to load software.Common input errors include:• Failure to set the baud rate of the HyperTerminal to 9,600 bps when loading files at a baud rateother than 9,600 bps through XMODEM.• Entering an incorrect IP address, software name, or path of the TFTP server when using TFTP.• Entering an incorrect IP address, software name, username, or password when using FTP.If software loading fails for any other cause than physical connection problems and input errors, pleasecontact your sales agent for help.Password lossConsole login password lossIf you forget the console login password, enter the Boot ROM menu:BOOT MENU1. Download application file to flash2. Select application file to boot3. Display all files in flash4. Delete file from flash5. Modify BootRom password6. Enter BootRom upgrade menu7. Skip current system configuration8. Set BootRom password recovery9. Set switch startup mode0. RebootEnter your choice(0-9):