122Troubleshooting8.2 GSM Module errors8.3 Error and warning messagesA message window informs the user about sc1000 controller problems. The messagewindow pops up, when a probe error/warning has occurred.• Confirm messages with the ENTER button: The message is recognized and not storedin the message list.• Cancel messages with the CANCEL button: The message is stored in the messagelist.• Open the message list with SENSOR STATUS, MESSAGE LIST.8.3.1 Message typeThe format and contents of the message description vary and depend on the messagetype (Table 41).Table 40 GSM Module errorsProblem Solutionsc1000 does not answer anincoming call.Select SYSTEM SETUP, GSM MODULE, EXTERNAL DIAL-UP and select the“Allow” option.Service login is not possible via GSMconnection.Select SYSTEM SETUP, GSM MODULE, EXTERNAL DIAL-UP and select the“Allow” option.Login is not possible via GSMconnection. Select SYSTEM SETUP, BROWSER ACCESS and set a LOGIN PASSWORD.GSM module does not get networkaccess.Try another location for a better radio reception.Try to use an external antenna.sc1000 does not send SMSmessages for configurederrors/warnings/events.Select SYSTEM SETUP, GSM MODULE, SMS DESTINATION, SMS DESTINATIONand check the SMS LIMIT.Select SYSTEM SETUP, GSM MODULE and check the SMS PROVIDER #. If correctnumber is not known, contact the GSM service provider.PIN configured correctly, butSTATUS displays WRONG PIN.The SIM may be blocked because the PIN was entered wrong three times. Removethe SIM card and put it into a cell phone. Try to enter the PIN. If the SIM card isblocked, enter the PIN’s PUK-Code (Personal Unblocking Code). If no PUK isavailable, contact the GSM service provider. If the SIM card works in the mobilephone, try again in the sc1000 controller.Table 41 Message typeMessage type DescriptionError A significant problem, such as loss of functionality.An error is marked red.WarningAn event that is not necessarily significant, but may cause apossible future problem.A warning is marked yellow.
