xiChapter 14 - MaintenanceRepairs ................................................................................ 14-1Maintenance........................................................................ 14-1Cleaning the Imager’s Window.................................... 14-1Inspecting Cords and Connectors................................. 14-1Replacing the 2020 Interface Cable: ............................ 14-2Assembling the Battery Charge Sleeve Kit ........................ 14-3Troubleshooting Base ......................................................... 14-4Chapter 15 - Customer SupportProduct Service and Repair................................................. 15-1Online Product Service and Repair Assistance ............ 15-2Technical Assistance........................................................... 15-2Online Technical Assistance ........................................ 15-3Limited Warranty ......................................................... 15-3Appendix ASymbology Chart ................................................................. A-1ASCII Conversion Chart (Code Page 1252)........................ A-4Code Page Mapping of Printed Bar Codes .......................... A-6