14 - 4 2020/4820/4820i User’s GuideInsert Battery into Charge Sleeve1. Place the squared-off end of the batteryinto the sleeve and slide it until it stops.The battery contacts should be show-ing through the small rectangular open-ing in the battery sleeve.2. Press other end of the battery until youfeel a click.Charge BatteryWith the battery inside the battery chargesleeve, place the battery charge sleeve intothe base with the battery contacts going in firstand facing up.Troubleshooting BaseNote: Please visit the Services and Support section of our website(www.handheld.com) to check for the latest software for both the imagerand the base.If your base is not functioning properly, review the following troubleshootingguidelines to try to isolate the problem.Is the red LED on?If the red LED isn’t illuminated, check that:• The power cable is connected properly and there is power at the powersource.• The host system power is on (if external power isn’t used).Is the green LED on?If thegreen LED isn’t illuminated, check that:• The imager is correctly placed in the base.• There is external power or 12 volt host power.• Charge mode is turned on. (See "Base Charge Mode" on page 3-3)
