45ENGLISHAVR TroubleshootingSymptom Cause SolutionUnit does not function when Main Power switch isturned ons .O !# POWER s %NSURE THAT THE POWER CORD IS PLUGGED INTO A LIVE !# power outlets #HECK IF THE !# OUTLET IS SWITCH CONTROLLEDFront-panel Message display lights, but there’s no soundor pictures )NTERMITTENT INPUT CONNECTIONs -UTE IS ONs 6OLUME CONTROL IS TURNED DOWNs 3ECURE ALL INPUT AND SPEAKER CONNECTIONSs 0RESS -UTE BUTTONs 4URN UP 6OLUME CONTROLNo sound from any speaker; PROTECT message appearson Message displays !MPLIlER IS IN PROTECTION MODE DUE TO POSSIBLE SHORT circuits !MPLIlER IS IN PROTECTION MODE DUE TO INTERNAL problemss #HECK ALL SPEAKER WIRES AT SPEAKER AND !62 connections for crossed wiress #ONTACT YOUR LOCAL (ARMAN +ARDON SERVICE CENTERNo sound from center or surround speakers s )NCORRECT SURROUND MODEs 0ROGRAM MATERIAL IS MONOPHONICs )NCORRECT SPEAKER CONlGURATIONs 0ROGRAM MATERIAL IS STEREOs 3ELECT A SURROUND MODE OTHER THAN STEREOs -ONO PROGRAMS CONTAIN NO SURROUND INFORMATIONs #HECK THE SPEAKER CONlGURATION IN THE SETUP MENUs 4HE SURROUND DECODER MAY NOT CREATE CENTER OR surround-channel information from nonencodedprogramsUnit does not respond to remote control commands s 7EAK BATTERIES IN REMOTEs 2EMOTE SENSOR IS OBSCUREDs #HANGE BATTERIES IN REMOTEs %NSURE THAT THE !62S FRONT PANEL REMOTE SENSOR IS IN the line of sight of the remoteIntermittent buzzing in tuner s ,OCAL INTERFERENCE s -OVE THE !62 OR ANTENNA AWAY FROM COMPUTERS fluorescent lights, motors or other electrical appliances(AVR 3700/AVR 370 only): Surround-back speakersettings cannot be accessed, and the test tone does notplay through the surround back speakerss -ULTI ZONE OPERATION HAS BEEN SELECTED!SSIGNED !-0 channels have been assigned to Zone 2s 5SE THE 3PEAKER 3ETUP MENU TO REASSIGN THE !SSIGNED AMP to the surround back left and right channelsUnable to activate remote control Programming mode s 3OURCE 3ELECTOR BUTTON IS NOT HELD FOR AT LEAST secondss "E SURE TO HOLD THE 3OURCE 3ELECTOR BUTTON FOR AT LEAST 3 secondsRemote buttons light, but AVR does not respond s 2EMOTE IS IN :ONE MODE s 3LIDE :ONE 3ELECTOR SWITCH TO THE :ONE POSITIONUnable to establish network connection s !62 NETWORK PROGRAMMING REQUIRES REBOOTING s #YCLE THE !62 INTO THE 3TANDBY MODE AND THEN TURN IT on againAdditional information on troubleshooting possible problems with your AVR and installation-related issues may be found in the list of “Frequently Asked Questions,” which islocated in the Product Support section of our Web site: www.harmankardon.com