58 User GuideScrollPoint Wireless Mouse problemsWhen the wireless receiver is installed, a software utility provides status iconsand help information in the lower right corner of your desktop just above thedefault Windows Taskbar. Click ? (help) to find more information about thewireless mouse.Symptom ActionThe mouse does not movethe cursor.1. Clean the mouse. See “Mouse” on page 24.2. Change the batteries in the mouse.3. Change the channel on the mouse.If you cannot correct the problem, have the computerserviced.The advanced mousefunctions (scroll stick) donot work.Reload the mouse driver from the CD or fromc:\IBMTOOLS\DRIVERPoor mouse performance(cursor skips).1. Clean the mouse ball and cage. See “Mouse” on page 24.2. Change the batteries in the mouse.3. Change the channel on the mouse.4. Move the mouse away from any large metal objects orreplace the desk with a non-metallic desk.5. Move the Dual Wireless Receiver away from any largemetal objects.6. Verify that the mouse is within 2 meters (6 feet) of theDual Wireless Receiver.Mouse data transmissionLED on the Dual WirelessReceiver is constantlyilluminated.Change the channel on the mouse.
