IBM 88643RU - System x3850 - 8864 Service Manual Manual pdf 36 page image
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IBM 88643RU - System x3850 - 8864 Service Manual

Also see for 8864: User guideInstallation guide

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Contents
  1. Table Of Contents
  2. Table Of Contents
  3. Table Of Contents
  4. guidelines for trained service technicians
  5. safety statements
  6. Chapter 1. Introduction
  7. Notices and statements in this document
  8. Features and specifications
  9. Server controls, LEDs, and connectors
  10. Rear view
  11. System-board layouts
  12. Memory-card connectors
  13. Microprocessor-board connectors and LEDs
  14. PCI board LEDs
  15. Chapter 2. Configuration information and instructions
  16. Using the ServerGuide Setup and Installation CD
  17. Installing and using the baseboard management controller utility programs
  18. Using the SAS/SATA Configuration Utility program
  19. Using the ServeRAID configuration programs
  20. Chapter 3. Parts listing, Type 8864
  21. Server replaceable units
  22. Power cords
  23. Chapter 4. Removing and replacing server components
  24. System reliability guidelines
  25. Handling static-sensitive devices
  26. Tier 1 CRU information
  27. DVD Drive
  28. Hot-swap power supply
  29. Memory module
  30. active memory
  31. installing memory modules
  32. Tier 2 CRU information
  33. I/O board
  34. PCI adapter guide
  35. Power-supply structure
  36. SAS backplane
  37. FRU information
  38. removing and installing a microprocessor
  39. thermal grease
  40. PCI board assembly
  41. PCI switch card assembly
  42. Power backplane
  43. Chapter 5. Diagnostics
  44. POST beep codes
  45. Error logs
  46. POST error codes
  47. Checkout procedure
  48. Performing the checkout procedure
  49. Trained service technicians only) Checkpoint codes
  50. CD or DVD drive problems
  51. Hard disk drive problems
  52. Keyboard, mouse, or pointing-device problems
  53. USB keyboard, mouse, or pointing-device problems
  54. Memory problems
  55. Microprocessor problems
  56. Optional-device problems
  57. Power problems
  58. Serial port problems
  59. ServerGuide problems
  60. Universal Serial Bus (USB) port problems
  61. Light path diagnostic LEDs
  62. Remind button
  63. Diagnostic programs, messages, and error codes
  64. Real-time diagnostics
  65. Diagnostic text messages
  66. Recovering from a BIOS update failure
  67. System-error log messages
  68. POST and SMI error messages
  69. Solving SCSI problems
  70. Solving power problems
  71. Solving undetermined problems
  72. Problem determination tips
  73. Calling IBM for service
  74. Appendix A. Getting help and technical assistance
  75. Getting help and information from the World Wide Web
  76. Appendix B. Notices
  77. Important notes
  78. Product recycling and disposal
  79. Battery return program
  80. Electronic emission notices
  81. European Union EMC Directive conformance statement
  82. Index
IBM 88643RU - System x3850 - 8864 Service Manual Manual pdf 36 page image
and change the BIOS settings, restart the server, identify the server, and performother management functions. Any standard Telenet client application can access theSOL connection.Note: The server Ethernet ports are set to DHCP by default. The BMC MACaddress can be found on a tag on the front of the server. Once you have deployedthe server, remove the BMC MAC address tag so that it does not impede airflowthrough the front of the server.Use the baseboard management controller firmware update utility program todownload a baseboard management controller firmware update. The firmwareupdate utility program updates the baseboard management controller firmware anddoes not affect any device drivers.Go to http://www.ibm.com/servers/eserver/support/xseries/index.html to downloadthe utility program; then, copy the Flash.exe file to a firmware update diskette.Note: To ensure proper server operation, be sure to update the server baseboardmanagement controller firmware before updating the BIOS code.Using the SAS/SATA Configuration Utility programUse the SAS/SATA Configuration Utility program to view or change SAS controllersettings.Complete the following steps to start the SAS/SATA Configuration Utility program:1. Turn on the server.2. When the message Press for Adaptec SAS/SATA ConfigurationUtility appears, press Ctrl+A. If an administrator password has been set, youare prompted to type the password.3. Follow the instructions on the screen to configure the controller settings.Go to http://www.ibm.com/servers/eserver/support/xseries/index.html to check forthe latest version of the SAS firmware.Configuring the Ethernet controllerThe Ethernet controller is integrated on the system board. It provides an interfacefor connecting to a 10-Mbps, 100-Mbps, or 1-Gbps network and provides full-duplex(FDX) capability, which enables simultaneous transmission and reception of data onthe network. If the Ethernet ports in the server support auto-negotiation, thecontroller detects the data-transfer rate (10BASE-T, 100BASE-TX, or 1000BASE-T)and duplex mode (full-duplex or half-duplex) of the network and automaticallyoperates at that rate and mode.You do not have to set any jumpers or configure the controller. However, you mustinstall a device driver to enable the operating system to address the controller. Fordevice drivers and information about configuring the Ethernet controller, see theBroadcom NetXtreme Gigabit Ethernet Software CD that comes with the server. Forupdated information about configuring the controller, go to http://www.ibm.com/servers/eserver/support/xseries/index.html.Using the PXE boot agent utility programThe Preboot Execution Environment (PXE) boot agent utility program is part of theBIOS code. You can use it to specify the startup order of devices and enable ordisable operating-system wake-up support.20 IBM System x3850 Type 8864: Problem Determination and Service Guide
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