IBM Aptiva 2187 Service Manual

2-24Factory-Installed Storage DevicesUse this check procedure to test any factory-installed drives.ATTENTION: The customer may have customized settings in the Setup Utility(other than default settings) on the computer you are servicing.Running the Setup Utility might alter those settings. Take note of thecurrent settings and verify that the customer settings are in placewhen service is complete.NOTE: If you cannot access the hard disk drive or load a diskette from DriveA or load a CD from the CD-ROM drive, make sure that the BIOSSetup Utility has the startup sequence set with diskette, CD-ROM,and hard disk drives.001 - STARTq Insert the diagnostics diskette into the diskette drive.q Power-off then power-on the system unit.002 - DO ANY POST MESSAGES, ERROR CODES, BEEPS, ORSYMPTOMS OCCUR? (YES, READ AHEAD. NO, GO TO STEP 003)q Go to “Index of Symptoms, Messages, Error Codes, or Beeps” on page 2-8.q End.003 -q Select Utility from the menu.q Select and execute Tech Support Form from the menu to generate asystem configuration report.q Compare the system configuration list with the actual devices installed insystem.NOTE: If necessary, remove the cover and visually compare the devicesinstalled in the system unit to those shown in the Tech SupportForm.004 - IF THE NUMBER OF DISKETTE, HARD DISK, OR CD-ROM DRIVEIS NOT CORRECT, READ AHEAD; OR GO TO STEP 005.q Check the cable installation of all disk drives.q Diskette drive should be connected to the system board connector J14.(See “Aptiva Type 2187 System Board Layout" on page 5-3).