IBM NetVista Hardware Maintenance Manual

Contents

Check Procedures 63CD/DVD-ROM Drive001 - START• Insert the diagnostics diskette into the diskettedrive and ensure that there is no CD/DVD in theCD/DVD-ROM drive.• Select Interactive Tests menu, then select andexecute CD/DVD-ROM Test.002 - DO YOU SEE A MESSAGE “NO CD/DVD-ROM DRIVE OR MSCDEX DEVICE DRIVERINSTALLED.”? (YES, READ AHEAD. NO, GO TO003.)• Exit the diagnostics program and power off thesystem• Check and ensure that the CD/DVD-ROM drivepower cable and audio and data cables are notdamaged and are connected properly.• Check and ensure that the CD/DVD-ROM drivedriver is loaded correctly.• Load default settings.003 - DO THE TESTS OF OPEN/CLOSE TRAY BYDIAGNOSTICS PROGRAM AND BY DEPRESSINGCD/DVD-ROM DRIVE BUTTON WORK? (YES,READ AHEAD. NO, GO TO STEP 006.)• Load a known good data CD/DVD into the CD/DVD-ROM drive and try to read its content bytyping DIR at DOS prompt.004 - CAN A CD/DVD BE READ FROM THE CD/DVD-ROM DRIVE? (YES, THEN THE CD/DVD-ROMDRIVE FUNCTIONS NORMALLY. NO, READAHEAD.)• Try reading the CD/DVD with a known good CD/DVD-ROM drive.