4. Examine the details of the open service action event. Is the error code associated with this serviceaction event the same as you gathered earlier.v No: Choose one of the following options:– Review the other serviceable events, find an event that does match, and continue with the nextstep.– If the log information does not match what you had gathered earlier, contact your serviceprovider.v Yex: Continue with the next step.5. Select and highlight the service action event from the Error Associated With This Serviceable Eventwindow.6. Click Close Event.7. Add comments for the serviceable event. Include any unique additional information. Click OK.8. Did you replace, add, or modify a field replaceable unit (FRU) of the open service action event?v No: Select the No FRU Replaced for this Serviceable Event option, and click OK to close theservice action event.v Yes: Perform the following steps:a. From the FRU list, select a FRU that you want to update.b. Double-click the FRU and update the FRU information.c. Click OK to close the service action event.9. If you continue to have problems, contact your service provider.Viewing serviceable events by using the HMCUse this procedure to view a serviceable event, including details, comments, and service history by usingthe Hardware Management Console (HMC).About this taskTo view serviceable events and other information about the events, you must be a member of one of thefollowing roles:v Super administratorv Service representativev Operatorv Product engineerv ViewerProcedure1. In the navigation area, click the Serviceability icon , and then click Serviceable EventsManager.2. Select the criteria for the serviceable events that you want to view, and click OK. The ServiceableEvent Overview window opens. The list shows all serviceable events that match your selectioncriteria. You can use the menu options to complete actions on the serviceable events.3. Select a line in the Serviceable Event Overview window, and select Selected > View Details. TheServiceable Event Details window opens, showing detailed information about the serviceable event.The upper table shows information, such as problem number and reference code. The lower tableshows the field replaceable units (FRUs) associated with this event.4. Select the error for which you want to view comments and history, and complete the following steps:a. Click Actions > View Comments.60 Power Systems: System processor modules for the 9008-22L, 9009-22A, or 9223-22H
