v Follow the suggested actions in the order in which they are listed in the Action column until the problemis solved.v See Chapter 3, “Parts listing, System x3200 Types 4362 and 4363,” on page 67 to determine whichcomponents are customer replaceable units (CRU) and which components are field replaceable units(FRU).v If an action step is preceded by “(Trained service technician only),” that step must be performed only by atrained service technician.Symptom ActionThe CD or DVD drive tray is notworking. 1. Make sure that the server is turned on.2. Insert the end of a straightened paper clip into the manual tray-releaseopening.3. Reseat the CD or DVD drive cable.4. Replace the following components one at a time, in the order shown, restartingthe server each time:a. CD or DVD drive cableb. CD or DVD driveDiskette drive problemsv Follow the suggested actions in the order in which they are listed in the Action column until the problemis solved.v See Chapter 3, “Parts listing, System x3200 Types 4362 and 4363,” on page 67 to determine whichcomponents are customer replaceable units (CRU) and which components are field replaceable units(FRU).v If an action step is preceded by “(Trained service technician only),” that step must be performed only by atrained service technician.Symptom ActionThe diskette drive activity LEDstays lit, or the server bypassesthe diskette drive.1. If there is a diskette in the drive, make sure that:v The diskette drive cables are correctly and securely connected.v The diskette drive is enabled in the Configuration/Setup Utility program.v The diskette is good and not damaged. (Try another diskette if you haveone.)v The diskette is inserted correctly in the drive.v The diskette contains the necessary files to start the server.v Your software program is working properly.2. To prevent diskette drive read/write errors, make sure that the distancebetween monitors and diskette drives is at least 76 mm (3 in.).3. Replace the diskette drive.30 System x3200 Types 4362 and 4363: Problem Determination and Service Guide
