IBM System x3200 Problem Determination And Service Manual

Also see for x3200 - System M3 - 7328: Specifications Installation and user guide Service guide Installation guide Product guide

Contents

Recovering from a BIOS update failure . . . . . . . . . . . . . . . . 53System-error log messages . . . . . . . . . . . . . . . . . . . . 54Solving SAS problems . . . . . . . . . . . . . . . . . . . . . . 62Solving power problems . . . . . . . . . . . . . . . . . . . . . 62Solving Ethernet controller problems . . . . . . . . . . . . . . . . . 63Solving undetermined problems . . . . . . . . . . . . . . . . . . . 64Calling IBM for service . . . . . . . . . . . . . . . . . . . . . . 65Chapter 3. Parts listing, System x3200 Types 4362 and 4363. . . . . . . 67Replaceable server components . . . . . . . . . . . . . . . . . . 68Power cords . . . . . . . . . . . . . . . . . . . . . . . . . . 71Chapter 4. Removing and replacing server components . . . . . . . . 73Installation guidelines . . . . . . . . . . . . . . . . . . . . . . 73System reliability guidelines . . . . . . . . . . . . . . . . . . . 74Working inside the server with the power on . . . . . . . . . . . . . 75Handling static-sensitive devices . . . . . . . . . . . . . . . . . 76Returning a device or component . . . . . . . . . . . . . . . . . 76Removing and replacing Tier 1 CRUs . . . . . . . . . . . . . . . . 77Removing the side cover . . . . . . . . . . . . . . . . . . . . 77Installing the side cover . . . . . . . . . . . . . . . . . . . . . 78Removing the lower bezel . . . . . . . . . . . . . . . . . . . . 79Installing the lower bezel . . . . . . . . . . . . . . . . . . . . 80Removing the upper bezel . . . . . . . . . . . . . . . . . . . . 81Installing the upper bezel . . . . . . . . . . . . . . . . . . . . 82Removing an adapter . . . . . . . . . . . . . . . . . . . . . 83Installing an adapter . . . . . . . . . . . . . . . . . . . . . . 84Removing and installing internal drives . . . . . . . . . . . . . . . 86Removing a hot-swap power supply . . . . . . . . . . . . . . . . 98Installing a hot-swap power supply . . . . . . . . . . . . . . . . 100Removing a memory module . . . . . . . . . . . . . . . . . . 101Installing a memory module . . . . . . . . . . . . . . . . . . . 102Removing and replacing Tier 2 CRUs . . . . . . . . . . . . . . . . 103Removing the battery . . . . . . . . . . . . . . . . . . . . . 103Installing the battery . . . . . . . . . . . . . . . . . . . . . 103Removing the rear system fan . . . . . . . . . . . . . . . . . . 105Installing the rear system fan . . . . . . . . . . . . . . . . . . 106Removing the front system fan assembly . . . . . . . . . . . . . . 107Installing the front system fan assembly . . . . . . . . . . . . . . 108Removing the simple-swap backplate . . . . . . . . . . . . . . . 109Installing the simple-swap backplate . . . . . . . . . . . . . . . . 110Removing the SAS/SATA hard disk drive backplane . . . . . . . . . . 110Installing the SAS/SATA hard disk drive backplane . . . . . . . . . . 112Removing the front-panel assembly . . . . . . . . . . . . . . . . 113Installing the front-panel assembly . . . . . . . . . . . . . . . . 114Removing the front USB connector assembly . . . . . . . . . . . . 114Installing the front USB connector assembly . . . . . . . . . . . . . 115Removing the hot-swap power supply cage . . . . . . . . . . . . . 116Installing the hot-swap power supply cage . . . . . . . . . . . . . 117Removing the SAS/SATA controller . . . . . . . . . . . . . . . . 118Installing the SAS/SATA controller . . . . . . . . . . . . . . . . 119Removing and replacing FRUs . . . . . . . . . . . . . . . . . . 120Removing a non-hot-swap power supply . . . . . . . . . . . . . . 120Installing a non-hot-swap power supply . . . . . . . . . . . . . . 122Removing the microprocessor and fan sink . . . . . . . . . . . . . 123Installing a microprocessor and fan sink . . . . . . . . . . . . . . 125iv System x3200 Types 4362 and 4363: Problem Determination and Service Guide