IBM VXA-320 User Manual

Symptom ActionThe LEDs are flashing in anunknown sequence. 1. Clean the drive.See “Using a cleaning cartridge” on page 3-3 forcleaning instructions; LED 2 flashes yellow whenthe drive needs to be cleaned. Use only anIBM-recommended VXA tape cleaning cartridge.2. Retry the read or write operation.If the drive was attempting to perform a read orwrite operation when the error occurred, eject thecartridge, insert it again, and retry the operation. Ifthis does not solve the problem, load a newcartridge and try again.3. Turn the drive off and on.If the problem persists, turn the drive off, and thenturn it on again.Backup software is reporting anerror.One of the following situations might have occurred:v The drive needs cleaning. Always try cleaning thedrive before you assume that the cartridge is bad.Be sure to use a VXA tape cleaning cartridge. Formore information, see “Using a cleaning cartridge”on page 3-3.v The cartridge is incompatible with the tape drive.Be sure to use a VXA tape cartridge.v If you are trying to write data, the cartridge mightbe write-protected. Check the switch on the edge ofthe cartridge. If the switch does not cover theopening, the tape is write-protected. If the switchcovers the opening, you can write to the tape. Use apen or small screwdriver to move the switch. (See“Setting write protection on the data cartridge” onpage 3-4.)v The cartridge is not inserted properly in the drive.Remove the cartridge, and then reinsert it and retrythe operation.Appendix C. Solving Problems C-3