IBM x3500 - System - 7977 Installation Manual

Also see for System x3500 Type 7977: User guide

Contents

v Follow the suggested actions in the order in which they are listed in the Action column until the problemis solved.v See the Problem Determination and Service Guide on the IBM System x Documentation CD to determine whichcomponents are customer replaceable units (CRU) and which components are field replaceable units(FRU).v If an action step is preceded by “(Trained service technician only),” that step must be performed only by atrained service technician.Error code Description Action1810 PCI error. 1. Make sure that no devices have been disabled inthe Configuration/Setup Utility program.2. Reseat the failing adapter.Note: If an error LED is lit for a specific adapter,reseat that adapter first; if no LEDs are lit, reseateach adapter one at a time, restarting the servereach time, to isolate the failing adapter.3. Replace the following components one at a time,in the order shown, restarting the server eachtime:a. Each adapterb. (Trained service technician only) PCI-X board01295085 ECC checking hardware test error. 1. Reseat the following components:a. DIMMb. (Trained service technician only)Microprocessor2. Replace the following components one at a time,in the order shown, restarting the server eachtime:a. (Trained service technician only)Microprocessorb. DIMMc. (Trained service technician only) Systemboard01298001 No update data for processor 1. 1. Make sure that all microprocessors have thesame cache size (see the Problem Determinationand Service Guide on the IBM System xDocumentation CD).2. Update the BIOS code.3. (Trained service technician only) Reseatmicroprocessor 1.4. (Trained service technician only) Replacemicroprocessor 1.01298002 No update data for processor 2. 1. Make sure that all microprocessors have thesame cache size (see the Problem Determinationand Service Guide on the IBM System xDocumentation CD).2. Update the BIOS code again (see the ProblemDetermination and Service Guide on the IBMSystem x Documentation CD).3. (Trained service technician only) Reseatmicroprocessor 2.4. (Trained service technician only) Replacemicroprocessor 2.74 IBM System x3500 Type 7977: Installation Guide