EnGLiSh 10Problem Possible cause SolutionThe electric ignition does notworkThere is no electricalsupplyCheck the unit is plugged inand the electrical supply isswitched on.The burner fails to ignite The gas tap could beclosedCheck that the gas tap isopenThe gas ring burns unevenly Burner crown maybe occluded by foodresiduesClean the burner crownaccording to cleaninginstructions to make sure thatthe burner crown is clear offood residues.What to do if ...Before calling the After-Sales Service:1. Check “Troubleshooting guide” to see ifyou can eliminate the problem yourself2. Turn the hob on again to check if correctoperation has been restored.3. If the problem persists, contact the After-sales Service.Give the following information:• type of fault;• hob model;• service number (i.e. the number after theword SERVICE on the dataplate underthe hob and on the warranty certificate);• your full address;• your telephone number.If any repairs are required, contact anauthorised service centre, indicated in thewarranty.In the unlikely event that an operation orrepair is carried out by an unauthorisedtechnician, always request certification ofthe work carried out and insist on the use oforiginal spare parts.Failure to comply with these instructionsmay compromise the safety and quality ofthe product.