ASSISTANCEOR SERVICEBefore calling for assistance or service, please check"Troubleshooting." It may save you the cost of a service call. Ifyou still need help, follow the instructions below.When calling, please know the purchase date and the completemodel and serial number of your appliance. This information willhelp us to better respond to your request.If you need replacement partsIf you need to order replacement parts, we recommend that youuse only factory specified parts. Factory specified parts will fitright and work right because they are made with the sameprecision used to build every new IKEA® appliance.To locate factory specified parts in your area, call us or yournearest designated service center.Call the Whirlpool Canada LP Customer eXperience Centre tollfree: 1-866-664-2449.Our consultants provide assistance with:• Features and specifications on our full line of appliances.• Use and maintenance procedures.• Accessory and repair parts sales.• Referrals to local dealers, repair parts distributors, andservice companies. Whirlpool Canada LP designated servicetechnicians are trained to fulfill the product warranty andprovide after-warranty service, anywhere in Canada.n USACall the Whirlpool Customer eXperience Centertoll free: 1-866-664-2449.Our consultants provide assistance with:• Features and specifications on our full line of appliances.• Installation information.• Use and maintenance procedures.• Accessory and repair parts sales.• Specialized customer assistance (Spanish speaking, hearingimpaired, limited vision, etc.).• Referrals to local dealers, repair parts distributors and servicecompanies. Whirlpool designated service technicians aretrained to fulfill the product warranty and provide after-warranty service, anywhere in the United States.To locate the Whirlpool designated service company in yourarea, you can also look in your telephone directory YellowPages.For further assistanceIf you need further assistance, you can write to WhirlpoolCorporation with any questions or concerns at:IKEA Brand Home AppliancesCustomer eXperience Center553 Benson RoadBenton Harbor, MI 49022-2692For further assistanceIf you need further assistance, you can write to WhirlpoolCanada LP with any questions or concerns at:Customer eXperience CentreWhirlpool Canada LP1901 Minnesota CourtMississauga, Ontario L5N 3A7Please include a daytime phone number in your correspondence.Canning Unit KitOrder Part Number 242905Cooktop Polishing CremeOrder Part Number 31464BCooktop Cleaning KitOrder Part Number 31580BCooktop Cleaning PadsOrder 9-pack Part Number 31609BOrder 3-pack Part Number 31610BPlease include a daytime phone number in your correspondence.Canning Unit KitOrder Part Number 242905Cooktop Polishing CremeOrder Part Number 4392916Cooktop ScraperOrder Part Number 3183488