Page 53J-400 Series16.0 Troubleshooting - ProceduresIn the unlikely event your spa is not working the way you believe itshould, please first review all the installation and operating instructions inthis manual and check the message on the panel display; second, if youare still not satisfied it is working properly, please follow the appropriatetroubleshooting instructions.PrOBlem PrOCeDureNONE OF THECOMPONENTSOPERATE (i.e.pump light)Check the control panel lights.1. If there are letters or symbols displayed onthe screen, refer to the previous section todetermine the meaning and action required.2. If nothing appears on the screen:A. Check the household circuit breakerB. Contact you dealer or authorized servicecenterPUMP DOESNOT OPERATEAND ICON DOESDepress “JETS” button.1. If no sound is detected or if a “buzzing” soundand icon does is detected, turn off power to thespa and contact your dealer or service center.2. If motor operates but no water flows to jets:A. Pump may not be properly primed. Seeinstructions below.B. Contact dealer or authorized service center.Pump Priming Instructions:1. Turn off power to the spa.2. Remove the handle from the massage selector supplied by the pumpyou are priming.3. Loosen the massage selector’s cap slightly (counterclockwise),listening for the air to seep out.4. Tighten the cap finger-tight, replace the handle and turn the hot tub’spower back on.note: This method must be used for the jet’s pumps because thesepumps are not connected to the main filter system in any way.CauTIOn: If freezing conditions exist and pump is not operational,take measures to protect the system from freeze damage. See sec-tion titled “Winterizing” (page 47).