Jenn-Air 20" Use And Care Manual

Jenn-Air 20" Use And Care Manual Manual pdf 10 page image

10GRILL ASSEMBLYBasin and Basin PanThe basin pan and basin are located under the grill element and/or cartridges. Clean the basin and basin pan after each use of thegrill.Cleaning Method:■ Make sure control knobs are in the “Off” position and thegrates and element are cool.■ Remove grates and element. See the “Install Grill” section.■ Lift the basin pan out of the basin then lift out the basin.■ Wipe clean or wash in sink:Nonabrasive plastic scrubbing pad and mildly abrasivecleanser■ Dishwasher:Use mild detergent.GRATESThe grates are cast aluminum and have a nonstick finish. Toavoid damaging the cooktop finish, food spills containing acids,such as vinegar and tomato, should be cleaned as soon as thecooktop and grates are cool. To avoid chipping, do not banggrates against each other or hard surfaces such as cast ironcookware.Cleaning Method:■ Nonabrasive plastic scrubbing pad and cleaner that statethey are recommended for nonstick surfaces.Clean as soon as cooktop and grates are cool.Dishwasher:Use the most aggressive cycle. “Season” grates aftercleaning in the dishwasher. See the “Grill Use” section.GREASE JARA grease jar is located below the grill basin pan under thecountertop. Check periodically to avoid spillovers. The jar can bereplaced with any heat tempered jar, such as a canning jar, thathas a standard screw neck. See the “Assistance or Service”section for information on ordering.■ Unscrew jar to remove.TROUBLESHOOTINGTry the solutions suggested here first in order to avoid thecost of an unnecessary service call.Nothing will operate■ Has a household fuse blown, or has a circuit breakertripped?Replace the fuse or reset the circuit breaker. If the problemcontinues, call an electrician.Cooktop will not operate■ Is the control knob set correctly?Push in knob before turning to a setting.Excessive heat around cookware on cooktop■ Is the cookware the proper size?Use cookware about the same size as the surface cookingarea, element or surface burner. Cookware should not extendmore than ½" (1.3 cm) outside the cooking area.Cooktop cooking results not what expected■ Is the proper cookware being used?See “Cookware” section.■ Is the control knob set to the proper heat level?See “Cooktop Controls” section.■ Is the appliance level?Level the appliance. See the Installation Instructions.Downdraft performance not what expected■ Is the filter clean?See “General Cleaning” section for instructions on cleaningthe filter.ASSISTANCE OR SERVICEBefore calling for assistance or service, please check“Troubleshooting.” It may save you the cost of a service call. Ifyou still need help, follow the instructions below.When calling, please know the purchase date and the completemodel and serial number of your appliance. This information willhelp us to better respond to your request.In the U.S.A.If the problem is not due to one of the items listed in the“Troubleshooting” section…Call the dealer from whom your appliance was purchased, or callJenn-Air at 1-800-JENNAIR (1-800-536-6247) to locate anauthorized service company. When calling, please know thepurchase date and the complete model and serial number of yourappliance. Be sure to retain proof of purchase to verify warrantystatus.If the dealer or service company cannot resolve your problem,write to:Jenn-Air Brand Home AppliancesCustomer eXperience Center553 Benson RoadBenton Harbor, MI 49022-2692Web address: www.jennair.comOr call: 1-800-JENNAIR (1-800-536-6247)U.S. customers using TTY for deaf, hearing impaired or speechimpaired, call: 1-800-688-2080.NOTE: When writing or calling about a service problem, pleaseinclude the following information:1. Your name, address and daytime telephone number.2. Appliance model number and serial number.3. Name and address of your dealer or servicer.4. A clear description of the problem you are having.5. Proof of purchase (sales receipt).User’s guides, service manuals and parts information areavailable from Jenn-Air Brand Home Appliances, CustomereXperience Center.