Jenn-Air JGD3536GS Use & Care Manual

Also see for JGD3536GS: Use & care guide

Contents

Jenn-Air JGD3536GS Use & Care Manual Manual pdf 11 page image

11IF YOU NEED SERVICE:1. Before contacting us to arrange service, please determine whether your product requires repair. Some questionscan be addressed without service. Please take a few minutes to review the Troubleshooting or Problem Solversection of the Use and Care Guide, scan the QR code on the right to access additional resources, or visithttps://jennair.custhelp.com.2. All warranty service is provided exclusively by our authorized Jenn-Air Service Providers. In the U.S. and Canada,direct all requests for warranty service to:Jenn-Air Customer eXperience Center1-800-JENNAIR (1-800-536-6247).If outside the 50 United States or Canada, contact your authorized Jenn-Air dealer to determine whether another warranty applies.JENN-AIR® COOKINGLIMITED WARRANTYATTACH YOUR RECEIPT HERE. PROOF OF PURCHASE IS REQUIREDTO OBTAIN WARRANTY SERVICE.Please have the following information available when you call theCustomer eXperience Center:■ Name, address and telephone number■ Model number and serial number■ A clear, detailed description of the problem■ Proof of purchase including dealer or retailer name and addressFIVE YEAR LIMITED WARRANTYWHAT IS COVERED WHAT IS NOT COVEREDTWO YEAR LIMITED WARRANTY (PARTS & LABOR)For two years from the date of purchase, when this major applianceis installed, operated and maintained according to instructionsattached to or furnished with the product, Jenn-Air brand ofWhirlpool Corporation or Whirlpool Canada, LP (hereafter “Jenn-Air”)will pay for factory specified replacement parts and repair labor tocorrect defects in materials or workmanship that existed when thismajor appliance was purchased or, at its sole discretion replace theproduct. In the event of product replacement, your appliance will bewarranted for the remaining term of the original unit’s warranty period.THIRD THROUGH FIFTH YEAR LIMITED WARRANTY(CERTAIN COMPONENT PARTS ONLY - LABOR NOT INCLUDED)In the third through fifth years from the date of original purchase,when this major appliance is installed, operated and maintainedaccording to instructions attached to or furnished with the product,Jenn-Air will pay for factory specified parts for the followingcomponents to correct non-cosmetic defects in materials orworkmanship in these parts that prevent function of this majorappliance and that existed when this major appliance waspurchased. This is a limited 5-year warranty on the below namedparts only and does not include repair labor.■ Electric element■ Touch Pad and microprocessor■ Glass ceramic cooktop: if due to thermal breakage■ Electronic controls■ Magnetron tube■ Sealed gas burnersYOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITEDWARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN.Service must be provided by a Jenn-Air designated service company.This limited warranty is valid only in the United States or Canadaand applies only when the major appliance is used in the country inwhich it was purchased. This limited warranty is effective from thedate of original consumer purchase. Proof of original purchase date isrequired to obtain service under this limited warranty.1. Commercial, non-residential, multiple-family use, or use inconsistentwith published user, operator or installation instructions.2. In-home instruction on how to use your product.3. Service to correct improper product maintenance or installation,installation not in accordance with electrical or plumbing codes orcorrection of household electrical or plumbing (i.e. house wiring, fusesor water inlet hoses).4. Consumable parts (i.e. light bulbs, batteries, air or water filters,preservation solutions, etc.).5. Defects or damage caused by the use of non-genuine Jenn-Air partsor accessories.6. Conversion of products from natural gas or L.P. gas.7. Damage from accident, misuse, abuse, fire, floods, acts of God oruse with products not approved by Jenn-Air.8. Repairs to parts or systems to correct product damage or defectscaused by unauthorized service, alteration or modification ofthe appliance.9. Cosmetic damage including scratches, dents, chips, and other damageto the appliance finishes unless such damage results from defects inmaterials and workmanship and is reported to Jenn-Air within 30 days.10. Discoloration, rust or oxidation of surfaces resulting from causticor corrosive environments including but not limited to high saltconcentrations, high moisture or humidity or exposure to chemicals.11. Food or medicine loss due to product failure.12. Pick-up or delivery. This product is intended for in-home repair.13. Travel or transportation expenses for service in remote locations wherean authorized Jenn-Air servicer is not available.14. Removal or reinstallation of inaccessible appliances or built-in fixtures(i.e. trim, decorative panels, flooring, cabinetry, islands, countertops,drywall, etc.) that interfere with servicing, removal or replacement ofthe product.15. Service or parts for appliances with original model/serial numbersremoved, altered or not easily determined.The cost of repair or replacement under these excluded circumstancesshall be borne by the customer.https://jennair.custhelp.com12/14DISCLAIMER OF IMPLIED WARRANTIESIMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR IMPLIED WARRANTY OF FITNESS FOR APARTICULAR PURPOSE, ARE LIMITED TO ONE YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW. Some states and provinces do not allowlimitations on the duration of implied warranties of merchantability or fitness, so this limitation may not apply to you. This warranty gives you specificlegal rights, and you also may have other rights that vary from state to state or province to province.DISCLAIMER OF REPRESENTATIONS OUTSIDE OF WARRANTYJenn-Air makes no representations about the quality, durability, or need for service or repair of this major appliance other than the representationscontained in this warranty. If you want a longer or more comprehensive warranty than the limited warranty that comes with this major appliance, youshould ask Jenn-Air or your retailer about buying an extended warranty.LIMITATION OF REMEDIES; EXCLUSION OF INCIDENTAL AND CONSEQUENTIAL DAMAGESYOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN. JENN-AIRSHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states and provinces do not allow the exclusion or limitation ofincidental or consequential damages, so these limitations and exclusions may not apply to you. This warranty gives you specific legal rights, and youalso may have other rights that vary from state to state or province to province.