Jenn-Air JGD3536GS Use & Care Manual

Also see for JGD3536GS: Use & care guide

Contents

Jenn-Air JGD3536GS Use & Care Manual Manual pdf 9 page image

9TROUBLESHOOTINGFirst try the solutions suggested here. If you need further assistance or more recommendations that may help you avoid a service call,refer to the warranty page in this manual and scan the code there with your mobile device, or visit https://jennair.custhelp.com.In Canada, visit http://www.jennair.ca.Contact us by mail with any questions or concerns at the address below.In the U.S.A.:Jenn-Air Brand Home AppliancesCustomer eXperience Center553 Benson RoadBenton Harbor, MI 49022-2692Please include a daytime phone number in your correspondence.Problem Possible Causes and/or SolutionsNothing will operate A household fuse has blown or a circuit breaker has tripped: Replace the fuse or resetthe circuit breaker. If the problem continues, call an electrician.The power supply cord is unplugged: Plug into a grounded 3 prong outlet.Surface burners will notoperateFirst time the surface burners have been used: Turn on any one of the surface burner knobsto release air from the gas lines.Control knob set incorrectly: Push in knob before turning to a setting.Burner ports are clogged: See the “Sealed Surface Burners” section.Surface burner flamesare uneven, yellow, and/ornoisyBurner ports are clogged: See the “Sealed Surface Burners” section.Burner caps and heads are positioned improperly: See the “Sealed Surface Burners” section.Propane gas is being used: The cooktop may have been converted improperly. Contact a servicetechnician.Surface burner makespopping noisesThe burner is wet: Let it dry.Continuous sparkingof igniterCross draft is drawing the flame away from the igniter: This is normal when a cross draft is present.Power supply cord is improperly grounded/polarized: See the Installation Instructions.Burner caps and heads are positioned improperly: See the “Sealed Surface Burners” section.Excessive heat aroundcookware on cooktopCookware is not the proper size - Use cookware about the same size as the surface cooking area,element, or surface burner. Cookware should not extend more than ½" (1.3 cm) outside the cooking area.Cooktop cooking resultsnot what expectedProper cookware is not being used: See the “Cookware” section.Control knob is not set to the proper heat level: See the “Cooktop Controls” section.Cooktop is not level: Level the cooktop. See the Installation Instructions.Electrical Shock HazardPlug into a grounded 3 prong outlet.Do not remove ground prong.Do not use an adapter.Do not use an extension cord.Failure to follow these instructions can result in death,fire, or electrical shock.WARNINGIn Canada:Jenn-Air Brand Home AppliancesCustomer eXperience Centre200 - 6750 Century Ave.Mississauga, Ontario L5N 0B7