Jenn-Air W10204447A Use And Care Manual

Also see for JGC9430BDS: Installation instructions User guide

Contents

8TROUBLESHOOTINGTry the solutions suggested here first in order to avoid the cost of an unnecessary service call.Nothing will operate■ Is the power supply cord unplugged?Plug into a grounded 3 prong outlet.■ Has a household fuse blown, or has a circuit breakertripped?Replace the fuse or reset the circuit breaker. If the problemcontinues, call an electrician.■ Is the cooktop properly connected to the gas supply?Contact a service technician or see Installation Instructions.Surface burners will not operate■ Is this the first time the surface burners have been used?Turn on any one of the surface burner knobs to release airfrom the gas lines.■ Is the control knob set correctly?Push in knob before turning to a setting.■ Are the burner ports clogged?See “Sealed Surface Burners” section.■ Is the main gas shutoff valve in the off position?See the Installation Instructions.Surface burner flames are uneven, yellow and/or noisy■ Are the burner ports clogged?See “Sealed Surface Burners” section.■ On models with caps, are the burner caps positionedproperly?See “Sealed Surface Burners” section.■ Is propane gas being used?The cooktop may have been converted improperly. Contact aservice technician or see “Assistance or Service” section.Surface burner makes popping noises■ Is the burner wet?Let it dry.Excessive heat around cookware on cooktop■ Is the cookware the proper size?Use cookware about the same size as the surface cookingarea, element or surface burner. Cookware should not extendmore than ½" (1.3 cm) outside the cooking area.Cooktop cooking results not what expected■ Is the proper cookware being used?See “Cookware” section.■ Is the control knob set to the proper heat level?See “Cooktop Controls” section.■ Is the cooktop level?Level the cooktop. See the Installation Instructions.Electrical Shock HazardPlug into a grounded 3 prong outlet.Do not remove ground prong.Do not use an adapter.Do not use an extension cord.Failure to follow these instructions can result in death,fire, or electrical shock.WARNING