31VM9411Error MessagesDisc does not play back Disc is warped or scratched Use disc in good conditionDisc is dirty or wet Clean disc with soft clothLaser pickup is dirty Clean laser pickup with cleaning discIncompatible disc is used Use compatible discDisc rating exceeds Parental Lock rating limit Change Parental Lock settings to lower restrictionDisc region code is not compatible with unit Use disc with proper region codeDisc is inserted upside down Insert disc with label side upImage blurred, distorted, or dark Disc is illegally copied Use original discPBC cannot be used during VCD playback PCB is not available on the discNo repeat or searching while playing VCD PCB is on Turn PCB offMP3Interruption occurred during playback Disc is dirty or scratched Clean disc or replaceFile is damaged/bad recording Recreate disc with good filesIncorrect playback message displayed Message is longer than LCD can displayXM RADIONo Sound Incorrect cable connections Check RCA cablesXM source not available Incorrect cable connections Check XM Data cable or Media Module CableANTENNA appears on XM main screen Antenna not connected Check satellite antenna connectionAll other Errors Reset Media ModuleIPODiPod source not available Incorrect cable connections Check jLink and Media Module cablesCannot see video and photo media on TFT screen Wrong iPod Video Settings Change iPod video settings to TV Out = OnCheck Media Module yellow RCA video input cableAll other errors Reset Media ModuleTable 17: TroubleshootingProblem Cause Corrective ActionTable 18: Error MessagesMessage Displayed Cause Corrective ActionLoading Disc is being readNo Disc Disc is dirty Clean disc with soft clothDisc is upside down Insert disc with label side upDisc not present in loading compartment Insert discBad Disc Disc is dirty Clean disc with soft clothDisc is upside down Insert disc with label side upUnknown disc Disc format is not compatible with this unitRegion Error DVD is not compatible with region code of unit