KaVo ORTHOPANTOMOGRAPH OP 3D Service Manual

Also see for ORTHOPANTOMOGRAPH OP 3D: User and installation manual Quick guide User and installation manual User manual Installation manual

Contents

KaVo ORTHOPANTOMOGRAPH OP 3D Service Manual Manual pdf 62 page image

7 Troubleshooting7 TroubleshootingProblem Possible cause SolutionTaken image is nottransferred to the modalityworkstation.Local network connectionis disrupted, which causesloss of data.The device stores the latestimage until a confirmationof a succesfull transfer tothe workstation has beenreceived. Re-establish thelocal network connectionand the image data istransferred automatically.Do not power the device offor the image will be erased.Device cannot be drivenupwards or downwards. 1. Up/down slider is onsafe mode.2. Mechanical safetydevice on the drivingmotor has activated.3. Positioning panel notworking.1. Clean the positioningpanel and wait for thesafe mode to clear out.2. Contact service.No connection to the device. 1. The device is notpowered on.2. Problem with the localarea network (LAN).3. Check the deviceconfiguration.1. Power the device on.2. Check the Ethernetcable connections onthe workstation and thedevice.3. Restart the device andthe workstation.7.1 Initial actions7.1.1 Error codesWhen an error code appears on the display the device will stop working and cannot beoperated while the error code is on the display.7.1.2 Acknowledging errorsThe device responds to error situations by reporting an error. Most errors may beacknowledged using the touch screen display (by closing the dialog box the error isreported in). Some errors require the unit to be rebooted.If an error that requires rebooting occurs or the device fails to operate as described inthe User manual:1. Switch off the power.2. Wait for a few seconds.3. Switch the power back on.7.1.3 Image transferIf an image is not transferred successfully to the workstation, close and then reopen thedental imaging software and/or restart the workstation. DO NOT restart the unit as this62 ORTHOPANTOMOGRAPH™ OP 3D