135Return to the Top pageTroubleshootingProblem Reason SolutionThe sound skips when an audiofile is being played.The disc is scratchedor dirty.Clean the disc.See Precautions on handling discs(P.4).The recordingcondition is bad.Record the file again or use another disc.Video or audio is interrupted onStreaming Video and AUPEO!The communicationenvironment is notstable.Video or audio may be interrupteddepending on the communicationenvironment and this unit’s operationcondition.Video or audiois playing in thebackground.ÑOtherProblem Reason SolutionThe Touch Sensor Tone doesn’tsound.The preout jack is beingused.The Touch Sensor Tone cannot be outputfrom the preout jack.Error MessagesWhen you fail to operate the unit correctly, the cause of the failure appears as the message onthe screen.Error Message Cause SolutionProtect Protective circuit has been activatedbecause a speaker cord has shortedor it has come in contact with thecar chassis.Wire or insulate the speaker cord asappropriate and then press the button (P.137).Hot Error When the internal temperature ofthis unit rises to 60°C or more, theprotection circuit is activated andyou may not be able to operatethe unit.Use the unit again after reducing thetemperature of the unit.Mecha Error The disc player is malfunctioning. Eject the disc and try inserting it again. Contactthe Kenwood dealer if this indicator continuesblinking or the disc cannot be ejected.Disc Error An unplayable disc is inserted. Change the disc.See Playable Media and Files (P.138).Read Error The disc is quite dirty. Clean the disc.See Precautions on handling discs (P.4).Disc is upside down. Load the disc with the labeled side up.Region CodeErrorThe disc you wanted to play has aregion code that cannot be playedwith this unit.See Region Codes in the World (P.143) ortry another disc.Parental LevelErrorThe disc you wanted to play has ahigher level than the parental levelyou set.Set the parental level.See Parental level (P.61).